Client Care Specialist 2: Medical Assistant & Front Office

AIDS Healthcare Foundation; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Client Care Specialist 2 to join our front-line team in Columbus, OH. The CCS2 will perform clinical and administrative duties, including phlebotomy, HIV/STD testing, and patient referrals, to ensure a seamless patient experience.

This role emphasizes cross-functional rotations, adaptability, and commitment to AHF's core values, delivering high-quality care and facilitating efficient workflows across clinical, testing, and front office tasks.

Qualifications

• Medical Assistant diploma/certification required.
• CPR certification from a recognized provider required.
• Ability to perform phlebotomy and HIV/STD testing as part of clinical duties.

Responsibilities

• Perform clinical functions including phlebotomy and HIV/STD testing.
• Handle administrative duties including front office tasks and patient referrals.
• Identify and verify insurance coverage for patients and streamline referrals.
• Participate in cross-functional rotations to support multiple center functions.

Skills

Medical assistant

Phlebotomy

HIV/STD testing

Front office

Administrative duties

Cross-functional rotations

Education

Medical Assistant Diploma or Certification

CPR Certification

Job description

AIDS Healthcare Foundation is seeking a Client Care Specialist 2 to join our front-line team in Columbus, OH. The CCS2 will perform clinical and administrative duties, including phlebotomy, HIV/STD testing, and patient referrals, to ensure a seamless patient experience.

This role emphasizes cross-functional rotations, adaptability, and commitment to AHF's core values, delivering high-quality care and facilitating efficient workflows across clinical, testing, and front office tasks.