Client Care & Scheduling Specialist

Marietta Springs LLC; Kansas City (MO); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Marietta Springs LLC is seeking a Care Coordinator to serve as a vital link between clients, clinical staff, and administrative operations. The hybrid role combines front desk responsibilities with case management support to ensure a welcoming, organized, and seamless treatment experience for clients.

You will navigate clients, coordinate appointments, communicate needs, track attendance, and assist with medication coordination and telehealth services in collaboration with clinical and

Qualifications

• High school diploma required; associate or bachelor’s degree preferred.
• Experience in healthcare, behavioral health, or related fields preferred.
• Proficient with EHR, Google Workspace, Microsoft Office, and telehealth platforms.

Responsibilities

• Greet clients and manage front desk duties with a welcoming, professional manner.
• Coordinate client appointments, attendance tracking, and navigation of services.
• Assist with initial case management screenings and communicate client needs to clinical staff.
• Support discharge planning and aftercare coordination as directed by the clinical team.
• Coordinate telehealth sessions, prepare sessions, and troubleshoot basic tech issues.

Skills

Organizational skills

Communication

Customer service

Multitasking

HIPAA compliance

Education

High school diploma

Associate’s or Bachelor’s degree preferred

Tools

EHR systems

Google Workspace

Microsoft Office

Telehealth platforms

Job description

Marietta Springs LLC is seeking a Care Coordinator to serve as a vital link between clients, clinical staff, and administrative operations. The hybrid role combines front desk responsibilities with case management support to ensure a welcoming, organized, and seamless treatment experience for clients.

You will navigate clients, coordinate appointments, communicate needs, track attendance, and assist with medication coordination and telehealth services in collaboration with clinical and