Client Care & Satisfaction Coordinator

hcaoa-careers; Lakeway (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Competitive salary

Job summary

hcaoa-careers is seeking a Client Care Coordinator to support client satisfaction and safety through regular client meetings, by phone or in person. This role focuses on quality of care and adherence to agency policies.

The CCC works closely with the Agency Administrator to ensure compliance with state and federal regulations, delivering compassionate care while maintaining documentation and service quality.

Responsibilities

• Meet with new and existing clients regularly, by phone or in person, to assess needs and ensure safety and satisfaction.
• Ensure care quality aligns with agency policies and state regulations.
• Collaborate with the Agency Administrator to maintain compliance with applicable regulations.

Job description

hcaoa-careers is seeking a Client Care Coordinator to support client satisfaction and safety through regular client meetings, by phone or in person. This role focuses on quality of care and adherence to agency policies.

The CCC works closely with the Agency Administrator to ensure compliance with state and federal regulations, delivering compassionate care while maintaining documentation and service quality.