Client Care & Sales Coordinator - Surrey Onsite

HearCANADA; California; On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Healthcare spending account

RRSP matching

Paid time off

Job summary

HearCANADA in Surrey (Sunshine Hills Area) seeks a Sales & Reception Coordinator (Client Care Coordinator internally) to deliver an outstanding client experience, assist with appointment scheduling, and drive sales of our hearing health products and services.

The permanent, full-time onsite role offers a Monday–Friday schedule from 8:30 am to 4:30 pm local time, a competitive starting hourly rate with bonus opportunities, and a comprehensive benefits package including RRSP matching and generous

Qualifications

• 2+ years of experience in sales, retail, busy office, or clinic environment.
• Sales-focused with ability to recommend products and services.
• Customer-centric attitude with ability to network in the community.
• Team-oriented with collaboration across departments.
• Willingness to travel locally; valid driver's license preferred.

Responsibilities

• Provide an exceptional and individualized client experience for clients visiting and contacting the clinic.
• Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment reminders.
• Make product and payment recommendations to enhance the client journey.
• Support with maintaining physical and electronic records.
• Perform basic hearing aid maintenance and product questions.
• Participate in local events and marketing initiatives to support HearCANADA branding and networking within the local community.
• Educate patients on billing and payment options; perform AR duties as assigned.

Skills

Customer-facing

Sales acumen

Communication

Team player

Driver's license

2+ years experience

Job description

HearCANADA in Surrey (Sunshine Hills Area) seeks a Sales & Reception Coordinator (Client Care Coordinator internally) to deliver an outstanding client experience, assist with appointment scheduling, and drive sales of our hearing health products and services.

The permanent, full-time onsite role offers a Monday–Friday schedule from 8:30 am to 4:30 pm local time, a competitive starting hourly rate with bonus opportunities, and a comprehensive benefits package including RRSP matching and generous