Client Care & Relations Specialist — Growth & Impact

Maxim Healthcare; Sacramento (CA); On-site; USD 64,747,000 - 71,635,000; Full time

Benefits offered by this job

Weekly paychecks

Comprehensive benefits

401(k) company match

Employee discounts

Recognition programs

Career advancement

Training & mentorship

Job summary

Maxim Healthcare in Sacramento, CA is seeking a compassionate Client Relations Specialist to support clients, patients, and caregivers, monitoring program participants’ ability to manage their care and deliver exceptional customer service.

The role offers an hourly rate of $23.00–$24.00 with a $2,000 annual bonus potential, plus comprehensive benefits, a 401(k) plan with company matching, and ongoing training to advance your career within a supportive environment.

Qualifications

• High school diploma or equivalent required; some college coursework preferred
• Must meet all federal, state, and local requirements
• Energetic, self-motivated, and adaptable in a dynamic environment
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Teams)
• Spanish language proficiency preferred
• English language proficiency required

Responsibilities

• Maintain confidentiality of program participants
• Complete consumer admissions/intakes as directed
• Ensure client services are authorized and communicated to clients and caregivers
• Manage referrals and maintain communication with clients and Case Managers
• Provide timely updates to Case Managers and internal teams
• Assist with time reporting issues and operational support
• Notify leadership and payor sources of concerns, including fraud or misuse
• Complete quarterly customer service calls and attend service planning meetings
• Maintain accurate consumer records
• Support Field Support Team with onboarding and compliance tracking

Skills

Microsoft Office Suite

Spanish language proficiency

English language proficiency

Strong organizational skills

Excellent verbal and written comms

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Maxim Healthcare in Sacramento, CA is seeking a compassionate Client Relations Specialist to support clients, patients, and caregivers, monitoring program participants’ ability to manage their care and deliver exceptional customer service.

The role offers an hourly rate of $23.00–$24.00 with a $2,000 annual bonus potential, plus comprehensive benefits, a 401(k) plan with company matching, and ongoing training to advance your career within a supportive environment.