Client Care & Relations Specialist - Flexible Growth

Mike Leahy - State Farm Agent; Clarkston (MI); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Mike Leahy - State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service and cultivate growth for the agency. You will handle customer inquiries, ensure accurate records, and collaborate with the team to anticipate needs and improve satisfaction.

We value empathy, reliability, and a proactive approach, with growth opportunities and a supportive environment. Licensing is covered by the agency and a flexible schedule is offered.

Formación

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conocimientos

Communication

Problem-solving

Customer service

High-stress handling

Descripción del empleo

Mike Leahy - State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service and cultivate growth for the agency. You will handle customer inquiries, ensure accurate records, and collaborate with the team to anticipate needs and improve satisfaction.

We value empathy, reliability, and a proactive approach, with growth opportunities and a supportive environment. Licensing is covered by the agency and a flexible schedule is offered.