Insurance Customer Advocate — Flexible Schedule & Advancement

Mike Leahy - State Farm Agent; Waterford Charter Township (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing support

Performance bonus

Flexible schedule

Paid time off

Training and development

Competitive salary

Job summary

Mike Leahy - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of the agency. You will assist with policy details, claims, and coordinating with the team to serve community members.

The role emphasizes strong communication, attention to detail, and a friendly, flexible approach to schedule and advancement opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Mike Leahy - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of the agency. You will assist with policy details, claims, and coordinating with the team to serve community members.

The role emphasizes strong communication, attention to detail, and a friendly, flexible approach to schedule and advancement opportunities.