Customer Service Representative - State Farm Agent Team Member

Matt Martin - State Farm Agent; Simsbury (CT); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Résumé du poste

Matt Martin - State Farm Agent in Simsbury, Connecticut is seeking a Customer Service Representative to enhance customer experiences and support agency growth. The successful candidate will utilize their strong communication and interpersonal skills while resolving inquiries and coordinating with team members.

The role offers an opportunity for internal advancement and requires attention to detail and a commitment to customer service. Join us to contribute to a thriving insurance agency.

Qualifications

• Strong communication and interpersonal skills.
• Ability to pay attention to detail and multitask.
• Previous experience in customer service is preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Description du poste

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Matt Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.