Client Care & Ops Coordinator - Entry Level

Sensi.AI; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A healthcare technology company is seeking a Project Coordinator in Austin, TX, to enhance customer care during assessments. This entry-level, full-time position involves collaborating with internal teams, troubleshooting client issues, and providing compassionate support to seniors. Ideal candidates are tech-savvy, empathetic, and detail-oriented, with a passion for improving caregiving services. Join a mission-driven team dedicated to enhancing the lives of older adults through innovative technology.

Qualifications

• Patient and able to build rapport quickly over the phone.
• Strong attention to detail for documenting interactions.
• Ability to work independently with a flexible schedule.

Responsibilities

• Collaborate with internal teams to drive process improvement.
• Identify and troubleshoot operational and technical issues.
• Interface directly with clients to clarify next steps.

Skills

Empathy

Attention to detail

Tech-savviness

Communication

Job description

A healthcare technology company is seeking a Project Coordinator in Austin, TX, to enhance customer care during assessments. This entry-level, full-time position involves collaborating with internal teams, troubleshooting client issues, and providing compassionate support to seniors. Ideal candidates are tech-savvy, empathetic, and detail-oriented, with a passion for improving caregiving services. Join a mission-driven team dedicated to enhancing the lives of older adults through innovative technology.