Client Care & Office Support Coordinator

ComForCare Home Care - Richmond/Glen Allen; Montgomery (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Job summary

At Your Side Home Care is seeking a dependable Administrative and Client Support Coordinator to join our Montgomery, AL team. You will keep communication flowing between clients, caregivers, and the office, handling calls, messages, and daily administrative tasks.

Ideal candidates have previous office or customer service experience, strong organizational skills, and excellent English communication. The role offers full-time hours, a traditional 8:00 AM–5:00 PM schedule, and opportunities for

Qualifications

• High school diploma or equivalent.
• Experience in office administration or customer service preferred.
• Healthcare office or home care experience is a plus.
• Strong verbal and written communication skills.
• Ability to speak, read, write, and understand English.
• Proficient with email, calendars, Microsoft Word and basic spreadsheets.

Responsibilities

• Open and close the office, ensuring readiness for the workday and secure at the end of the day.
• Answer incoming calls, monitor voicemail and texts, take messages, and direct questions appropriately.
• Make weekly check-in calls to active clients and their representatives to discuss satisfaction and needs.
• Make weekly check-in calls to caregivers regarding assignments and support needs.
• Document calls and follow-up tasks; escalate outstanding issues as needed.
• Schedule and confirm appointments; prepare materials and communicate changes.
• Assist with filing, scanning, data entry, and preparation of client/materials.
• Maintain office supplies, records, and contact lists; update logs.

Skills

Verbal communication

Written communication

Organizational skills

Time management

English proficiency

Microsoft Word

Basic spreadsheets

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

At Your Side Home Care is seeking a dependable Administrative and Client Support Coordinator to join our Montgomery, AL team. You will keep communication flowing between clients, caregivers, and the office, handling calls, messages, and daily administrative tasks.

Ideal candidates have previous office or customer service experience, strong organizational skills, and excellent English communication. The role offers full-time hours, a traditional 8:00 AM–5:00 PM schedule, and opportunities for