Client Care Manager: Lead Personalized Home Care

Right at Home; Norfolk (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Right at Home Northeast & Central Nebraska in Norfolk, Nebraska seeks a dedicated Client Care Manager (CCM) to oversee a caseload and ensure exceptional, personalized in-home care. You will conduct home visits, assess client needs, and create tailored care plans to meet each client’s unique requirements.

The CCM builds strong relationships with clients, their families, and caregivers, monitors outcomes, and coordinates with the care team to deliver high-quality services.

Qualifications

• High School Diploma required.
• Active CNA/CMA license in Nebraska required.
• Valid driver’s license and insurance.
• Strong computer, communication, and organizational skills.
• Bilingual in English & Spanish is a plus.

Responsibilities

• Manage a caseload of clients and oversee the delivery of care services to ensure high-quality, personalized support.
• Conduct home visits to assess client needs and create personalized care plans.
• Monitor client outcomes and make adjustments to care plans as needed.
• Build and maintain strong relationships with clients, their families, and our caregivers.
• Collaborate with other team members to ensure seamless coordination of care services.
• Identify and address any concerns or issues related to client care.
• Maintain accurate and detailed records of client care plans, assessments, and progress.
• Participate in ongoing training and education to stay up-to-date on industry best practices and regulations.

Skills

Communication skills

Organizational skills

Computer skills

Education

High School Diploma

CNA/CMA license in Nebraska

Job description

Right at Home Northeast & Central Nebraska in Norfolk, Nebraska seeks a dedicated Client Care Manager (CCM) to oversee a caseload and ensure exceptional, personalized in-home care. You will conduct home visits, assess client needs, and create tailored care plans to meet each client’s unique requirements.

The CCM builds strong relationships with clients, their families, and caregivers, monitors outcomes, and coordinates with the care team to deliver high-quality services.