Client Care Manager — Home Care & Client Success

All Ways Caring HomeCare; Bellevue (WA); On-site; USD 71,635,000 - 79,901,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement

Flexible schedules

Referral bonuses

Benefits & 401K participation

Career growth

Job summary

All Ways Caring HomeCare in Bellevue, WA seeks a Client Care Manager to lead quality care, customer service, and staff performance for valued clients in home settings. This role requires proactive problem solving, strong communication, and ability to work in a fast-paced environment.

The position offers competitive pay with daily pay options, tuition reimbursement, campus partnerships, flexible schedules, and opportunities for career growth within a supportive company culture.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred (regulatory requirements).
• Accountable, reliable, and able to work independently with good judgement.
• Valid driver’s license and auto insurance.
• Effective verbal and written communication.
• Excellent customer service skills.

Responsibilities

• Oversee quality care and overall client satisfaction.
• Supervise and guide the Caregivers who provide direct care to clients.
• Manage employee scheduling, identify problems, and implement proactive solutions.
• Maintain strong relationships with referral partners, payor sources, and clients.
• Ensure proper documentation and record-keeping.
• Conduct periodic home visits and safety checks.

Skills

Verbal communication

Written communication

Customer service

Independent work

Reliability

Education

Associate or bachelor’s degree in business, Nursing, or Social Services

Job description

All Ways Caring HomeCare in Bellevue, WA seeks a Client Care Manager to lead quality care, customer service, and staff performance for valued clients in home settings. This role requires proactive problem solving, strong communication, and ability to work in a fast-paced environment.

The position offers competitive pay with daily pay options, tuition reimbursement, campus partnerships, flexible schedules, and opportunities for career growth within a supportive company culture.