Client Services Manager - Home Care | Daily Pay

All-Ways-Caring-Homecare; Oak Harbor (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement

Benefits & 401K

Career growth opportunities

Job summary

All Ways Caring HomeCare in Oak Harbor, WA is seeking a Client Service Manager (CSM) to oversee quality care, customer satisfaction, and caregiver performance for our home-based clients. You will coordinate scheduling, support staff, and build strong relationships with clients and referral partners to ensure dependable service.

The role requires strong communication, organizational skills, and a compassionate approach to care, with opportunities for growth and a supportive team culture.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred.
• Accountable, reliable, and able to work independently with good judgement.
• Valid driver’s license and auto insurance.
• Effective verbal and written communication.
• Excellent customer service skills.

Responsibilities

• Oversee quality care and overall client satisfaction.
• Supervise and guide Caregivers who provide direct care to the clients served.
• Manage employee scheduling, identify problem situations, and implement proactive solutions.
• Maintain strong and positive relationships with referral partners, payor sources, and clients.
• Ensure proper documentation and record-keeping.
• Conduct periodic home visits and safety checks.

Education

Associate or bachelor’s degree in business, Nursing, Social Services, or related field

Job description

All Ways Caring HomeCare in Oak Harbor, WA is seeking a Client Service Manager (CSM) to oversee quality care, customer satisfaction, and caregiver performance for our home-based clients. You will coordinate scheduling, support staff, and build strong relationships with clients and referral partners to ensure dependable service.

The role requires strong communication, organizational skills, and a compassionate approach to care, with opportunities for growth and a supportive team culture.