Front Desk & Customer Care Specialist — Insurance Team

Linsey Kellogg - State Farm Agent; Pendleton (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Linsey Kellogg - State Farm Agent in Pendleton, Oregon, is looking for a Receptionist - State Farm Agent Team Member to join their team. The ideal candidate will be highly organized, detail-oriented, and eager to learn and grow within the insurance industry.

Responsibilities include greeting customers, managing appointments, assisting with inquiries, and supporting the team with administrative tasks. Previous experience in a similar role and strong communication skills are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills (Microsoft Office, CRM)

Job description

Linsey Kellogg - State Farm Agent in Pendleton, Oregon, is looking for a Receptionist - State Farm Agent Team Member to join their team. The ideal candidate will be highly organized, detail-oriented, and eager to learn and grow within the insurance industry.

Responsibilities include greeting customers, managing appointments, assisting with inquiries, and supporting the team with administrative tasks. Previous experience in a similar role and strong communication skills are essential.