Client Care & Experience Manager – Daily Pay

All Ways Caring HomeCare; Bellingham (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Great company culture

Competitive pay with daily pay options

Tuition reimbursement and campus伙伴

Benefits, Supplemental Plans, EAP, and

401K participation

Career growth and development

Job summary

All Ways Caring HomeCare is seeking a Client Service Manager to supervise care delivery and enhance client satisfaction in home settings. The role involves leading caregivers, coordinating schedules, and maintaining high-quality service.

You will build strong relationships with referral sources, ensure accurate documentation, and conduct regular home visits to ensure safety and compliance. Strong communication and problem-solving skills are essential.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred (per regulatory requirements)
• Accountable, reliable, and ability to work independently with good judgement
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills

Responsibilities

• Oversee quality care and overall client satisfaction
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served
• Manage employee scheduling, identify problem situations, and implement proactive solutions
• Maintain strong and positive relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
• Conduct periodic home visits and safety checks

Skills

Effective verbal and written comms

Excellent customer service skills

Accountable and reliable

Education

Associate or Bachelor's degree in business or related field

Tools

Driver's license

Auto insurance

Job description

All Ways Caring HomeCare is seeking a Client Service Manager to supervise care delivery and enhance client satisfaction in home settings. The role involves leading caregivers, coordinating schedules, and maintaining high-quality service.

You will build strong relationships with referral sources, ensure accurate documentation, and conduct regular home visits to ensure safety and compliance. Strong communication and problem-solving skills are essential.