Community Care Coordinator

Alternate Solutions Health Network, LLC; Hilliard (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off

401K with company match

Company paid life and disability

Job summary

Alternate Solutions Health Network seeks a Community Care Coordinator to help patients transition to home-based care. You will coordinate services, review documentation, and advocate for patients across care settings.

As part of the Columbus team, you’ll build relationships with facilities, physicians, and referral sources, ensuring safe, effective discharge planning and continuity of care for patients in our post-acute network.

Qualifications

• Associates degree with a minimum of two years’ experience; or a combination thereof.
• Licensed in the state of services as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW).
• Valid driver's license and auto insurance in your name as a driver.
• Capable of all physical demands.

Responsibilities

• Coordinate health care services as ordered by the attending physician and ensure coordination of all ancillary services following patient discharge.
• Identify future patients and determine home care eligibility.
• Review patient insurance and medical documentation.
• Discharge planning: assist hospital/facility personnel in discharge planning.
• Increase awareness of services offered.
• Build and maintain lasting positive relationships with patients/clients, facility/hospital personnel, physicians, and any other team members.

Skills

Communication

Education

Associates degree or higher

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Agency: Alternate Solutions Home Health Columbus Office Address: 3535 Fishinger Blvd Suite 220A Columbus, OH 43026

Schedule: Monday - Friday, 8:15AM - 5:00PM

Requirement: Must hold a valid state license as an RN, LPN, PT, PTA, or LSW.

HOW YOU'LL MAKE A DIFFERENCE

At our agency, we care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As a Community Care Coordinator (CCC) the work you do every day makes a difference in the lives of our patients by providing patient healthcare coordination services, while nurturing relationships with referral sources.

WHAT WE OFFER

• We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.
• Eligible teammates receive paid time off and may participate in the 401K, if they choose.
• Historically the company has matched 401K contributions which helps build your nest egg even faster.
• Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

HOW YOU'LL WORK

You’ll transition patients to the homecare setting. You may attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system.

MAJOR AREAS OF RESPONSIBILITY

• Operations: Identify future patients and determine home care eligibility.
• Review patient insurance and medical documentation.
• Increase awareness of services offered.
• Discharge Planning: Assist hospital/facility personnel in the discharge planning process.
• Coordination of Care: Coordinate health care services as ordered by the attending physician and ensure coordination of all ancillary services following patient discharge.
• Customer Service: Function as a resource for your patients.
• Service account(s) to maintain facility relationships.
• Promote well-being of patients as a part of the facility team(s).
• Policies: Review and complete all clinical documentation following agency protocol and Medicare/Federal guidelines.
• Collaboration: Participate in care integration meetings.
• Build and maintain lasting positive relationships with patients/clients, facility/hospital personnel, physicians, and any other team members.
• Notify the referring facility manager before contacting patients.

HARD & SOFT SKILLS

Effective and compassionate communicator with a positive attitude.

Problem solver with the ability to handle situations that will provide the best possible outcome.

Attention to detail is critical, as is being observant and following directions.

REQUIREMENTS

• Associates degree with a minimum of two years’ experience; or a combination thereof.
• Licensed in the state of services as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW).
• Valid driver's license and auto insurance in your name as a driver.
• Capable of all physical demands.

We are proud to be part of the Alternate Solutions Health Network family. #INDOSU8 We’ll help you put your passion for patient care to work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Alternate Solutions Health Network collaborates with health systems in joint venture partnerships to create a post-acute care solution to deliver efficient centralized operations that is patient focused. Our company has been dedicated, since the very beginning, to transforming the quality of care for our team and our patients.