Client Care Coordinator: Compassionate Guidance & Support

Home Care Association of America; Oklahoma City (OK); On-site; USD 35,000 - 48,000; Full time

Job summary

ComForCare is seeking a friendly Client Care Coordinator to guide families through care decisions and support ongoing services. You will respond to inquiries, perform introductory visits, and maintain strong client relationships from the first contact onward.

The role blends client care with internal coordination, including onboarding visits, care plan reviews, and regular follow-ups to ensure satisfaction and smooth communication with the team.

Qualifications

• Excellent communication with clients and families.
• Ability to adapt to different home environments and schedules.
• Ability to drive to client homes for visits and assessments.

Responsibilities

• Respond to inquiries and guide service options.
• Conduct initial in-home or virtual visits with prospective clients.
• Complete onboarding visits and care plan reviews.
• Maintain client satisfaction and regular check-ins.
• Communicate updates to office staff and caregivers.
• Document all client interactions per policy.
• Support care plan updates and service adjustments.

Skills

Communication skills

Relationship-building

Organizational skills

Guiding clients

Education

HS Diploma or GED

Associate/Bachelor preferred

Job description

ComForCare is seeking a friendly Client Care Coordinator to guide families through care decisions and support ongoing services. You will respond to inquiries, perform introductory visits, and maintain strong client relationships from the first contact onward.

The role blends client care with internal coordination, including onboarding visits, care plan reviews, and regular follow-ups to ensure satisfaction and smooth communication with the team.