Client Care Coordinator

Home Instead; Port Clinton (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Home Instead is looking for a Client Care Advisor to join our rapidly growing organization serving Ottawa, Huron, Erie, and Upper NE Sandusky Counties. The role manages the client experience from initial inquiry through care plan assessment and start of care, ensuring quality assurance with the Home Instead consultative sales process.

We value a detail‑driven, change‑resilient individual who is passionate about advocating for NextGen Agers and aging in place.

Qualifications

• Sales or Allied Health background helpful but not as important as enthusiasm, professionalism, and excitement to join a growing industry.

Responsibilities

• Manages the client experience from initial inquiry, care plan assessment, start of care, and quality assurance using the Home Instead consultative sales process.
• Detail driven, resilient to change, and passionate about advocating for NextGen Agers and aging in place.

Job description

Are You Organized and Forward-Thinking?

Home Instead® is looking for a passionate individual with a sales mentality to join our rapidly growing organization serving Ottawa, Huron, Erie, and Upper NE Sandusky Counties. The

Are You Organized and Forward-Thinking?

Home Instead® is looking for a passionate individual with a sales mentality to join our rapidly growing organization serving Ottawa, Huron, Erie, and Upper NE Sandusky Counties. The Client Care Advisor manages the client experience from their initial inquiry, care plan assessment, start of care, and quality assurance, using the Home Instead consultative sales process. Candidate must be detail driven, resilient to change, and passionate about advocating for NextGen Agers, and their desire to age in place. Sales or Allied Health background helpful but not as important as enthusiasm, professionalism, and excitement to join a growing industry.

About Home Instead

For more than three decades, the Home Instead® network has been the world's leading provider of in-home care for older adults. Each Home Instead franchise offers an individualized approach to help keep aging adults comfortable and cared for at home. Globally, the Home Instead network supports the work of over 100,000 Care Pros and provides more than 60 million hours of care annually. Learn more at homeinstead.com.

Each Home Instead® franchise office is independently owned and operated.