Client Care Coordinator

Acacia Network; New York (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

Paid Time Off & Holidays

Work-Life Balance

Job summary

Acacia Network seeks Client Care Coordinators/Social Workers in NYC to coordinate mental health services, assess needs, and refer as warranted. The Social Worker will provide therapy for clients with special needs and lead focus groups on topics such as trauma and abuse.

The role includes intake histories and psychosocial assessments following inpatient programs. Qualifications include a MSW and NYS LMSW/LMHC licensure, with 2+ years post-graduate social work experience.

Qualifications

• Master of Social Work from an accredited program
• NYS Licensed LMSW or LMHC preferred
• Experience in social services, preferably in DHS shelter settings
• Proficient with Microsoft Office, basic tech literacy
• Bilingual skills a plus

Responsibilities

• Conduct initial psychosocial history interviews during Admission/Orientation
• Determine mental health status and coordinate treatment and referrals
• Collaborate with primary counselors and interdisciplinary teams
• Maintain up-to-date case notes and manage caseload documentation
• Engage in outreach and liaison activities with external agencies

Job description

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

We are seeking Client Care Coordinators/Social Workers in NYC, who will be responsible for coordinating all services related to the mental health issues of clients, including diagnoses, assessment of need and referral as warranted. He/She will provide therapy for clients with special needs and conduct special focus groups for clients (e.g., post-traumatic stress, sexual or other abuse, etc.) The Social Worker will conduct the initial psychosocial history and mental health care upon completion of inpatient program.

KEY ESSENTIAL FUNCTIONS

• Conduct initial psychosocial history interviews on al clients during the Admission/Orientation phase
• Conduct mental health status determination during Admission/Orientation Phase and at other appropriate times during the Treatment Phases
• Coordinate all mental health treatment and referrals for clients in all phases
• Consult with primary counselors on clients with special needs
• Provide supervision or treatment of all cases requiring social worker level involvement by managed care or other referrals agencies
• Attends seminars and training on pertinent issues
• Develop and maintain referral linkages with outside agencies and organizations to meet the needs of program clients
• Participate on interdisciplinary treatment teams and in case conferences
• Maintain up to date case notes for clients on caseload
• Work in close liaison with program Nurse Practitioner-Psychiatrist

REQUIREMENTS

• 2 years post graduate experience providing social work services, preferable serving chemically dependent and/or mentally ill individuals
• Previous relevant experience in delivering social services in a DHS regulations shelter environment
• Knowledge of DHS policies, procedures, and protocols
• Ability to deal with sensitive issues with diplomacy and discretion
• Ability to use business acumen to exercise good judgment and decision-making
• Experience working with Microsoft Office
• Bilingual is a plus
• Masters of Social Work from an accredited institution required
• NYS Licensed LMSW or LMHC

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.