Client Care Coordinator

PROMESA R.H.C.F.; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Acacia Network on the Upper West Side Bronx, NY is seeking Client Care Coordinators/Social Workers to coordinate mental health services for clients, assess needs, and arrange referrals. The role includes providing therapy for clients with special needs and leading focus groups on topics like trauma or abuse.

The successful candidate will conduct psychosocial histories, complete mental health care assessments, and collaborate with a care team to ensure integrated care across inpatient and

Qualifications

• 2 years post graduate experience providing social work services.
• Experience in DHS shelter environments preferred.
• Knowledge of DHS policies, procedures, and protocols.
• Ability to handle sensitive issues with diplomacy and discretion.
• Ability to use business acumen for good judgment and decisions.
• Experience with Microsoft Office.
• Bilingual abilities are a plus.
• MSW required; NYS LMSW/LMHC licensure.

Responsibilities

• Conduct initial psychosocial history interviews during Admission/Orientation.
• Assess mental health status and determine treatment during admission and treatment phases.
• Coordinate mental health treatment and referrals for clients.
• Consult with primary counselors on clients with special needs.
• Maintain up-to-date case notes for caseloads.
• Collaborate with Nurse Practitioner-Psychiatrist and interdisciplinary teams.

Skills

Microsoft Office

Bilingual

Discretion in sensitive issues

Good judgment and decision-making

Education

Master of Social Work (MSW) from an accredited institution

NYS Licensed LMSW or LMHC

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Upper West Side Family Residence Bronx, NY, US

2 days ago Requisition ID: 2294

Salary Range: $60,000.00 To $65,000.00 Annually

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

We are seeking Client Care Coordinators/Social Workers in NYC, who will be responsible for coordinating all services related to the mental health issues of clients, including diagnoses, assessment of need and referral as warranted. He/She will provide therapy for clients with special needs and conduct special focus groups for clients (e.g., post-traumatic stress, sexual or other abuse, etc.) The Social Worker will conduct the initial psychosocial history and mental health care upon completion of inpatient program.

KEY ESSENTIAL FUNCTIONS

• Conduct initial psychosocial history interviews on al clients during the Admission/Orientation phase
• Conduct mental health status determination during Admission/Orientation Phase and at other appropriate times during the Treatment Phases
• Coordinate all mental health treatment and referrals for clients in all phases
• Consult with primary counselors on clients with special needs
• Provide supervision or treatment of all cases requiring social worker level involvement by managed care or other referrals agencies
• Attends seminars and training on pertinent issues
• Develop and maintain referral linkages with outside agencies and organizations to meet the needs of program clients
• Participate on interdisciplinary treatment teams and in case conferences
• Maintain up to date case notes for clients on caseload
• Work in close liaison with program Nurse Practitioner-Psychiatrist

REQUIREMENTS

• 2 years post graduate experience providing social work services, preferable serving chemically dependent and/or mentally ill individuals
• Previous relevant experience in delivering social services in a DHS regulations shelter environment
• Knowledge of DHS policies, procedures, and protocols
• Ability to deal with sensitive issues with diplomacy and discretion
• Ability to use business acumen to exercise good judgment and decision-making
• Experience working with Microsoft Office
• Bilingual is a plus
• Masters of Social Work from an accredited institution required
• NYS Licensed LMSW or LMHC

WHY JOIN US?

Acacia Network providesa comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.