Case Manager

Acacia Network; New York (NY); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

Acacia Network is seeking a dedicated Case Manager in Brooklyn, NY for a regular full-time role. You will provide case management and housing support to clients, maintain documentation, and ensure compliance with program requirements.

The position offers a competitive salary and comprehensive benefits. Reporting to the Director of Social Service, you will conduct needs assessments, coordinate housing applications, and deliver on-site crisis interventions while advocating for client needs and

Qualifications

• BA degree in relevant field; Masters preferred.
• Minimum of 2 years of case management experience.
• Experience working with homeless population(s).
• Housing knowledge and familiarity with community resources.
• Excellent oral and written communication.
• Ability to document and report monthly progress.

Responsibilities

• Provide case management and on-site crisis intervention.
• Complete required service plans and housing applications.
• Educate participants on budgeting, home-safety, and landlord-tenant relations.
• Document tenant contacts and progress notes.
• Coordinate housing-related workflows (Section 8, NYCHA).
• Refer to supportive services and advocate with government agencies.

Skills

Case management

Housing knowledge

Communication skills

Client advocacy

Education

BA degree

Masters preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Regular Full-Time Brooklyn, NY, US

Salary Range: $44,800.00 To $44,800.00 Annually

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

Under supervision of the Director of Social Service, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skills, and/or ability required.

KEY ESSENTIAL FUNCTIONS:

Client Advocacy:

• Conducts needs assessment and case management for assigned families
• Conducts intakes, home visits and apartment inspections.
• Holds bi-weekly interviews with clients.
• Maintains up to date files including client history and profile.
• Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence.
• Coordinates workshops, seminars and other activities for general client population.
• Performs other related duties as assigned.
• Makes recommendations to improve level of services.

Relocation Services:

• Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner.
• Meet with Head of Household every two weeks to determine housing status and immediate needs.
• Contact landlord/broker to schedule appointment to see apartment.
• Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted.
• Schedule Head of Household for Apartment Inspection with housing site.
• Follow-up meeting with resident for Lease signing.
• Follow-up meeting, after lease has been signed, then schedule resident for move out.
• Contact Public Assistance agency to request rent checks.

Case Management and Record Keeping:

• Provides case management and on site crisis intervention.
• Completes required service plans.
• Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary.
• Maintains appropriate documentation of all tenant contacts.
• Documents monthly progress notes in the participants’ chart.
• Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services.
• Reports any alleged child neglect or abuse to the ACS agency or the authorities.

EDUCATION AND REQUIRMENTS:

• BA degree in relevant field (Masters degree preferred)
• Minimum of 2 years of Case Management Experience
• Experience working with homeless population(s)
• Housing Knowledge
• Familiarity with community Resources
• Excellent oral and written communication

WHY JOIN US?

Acacia Network providesa comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.