Client Care & Coordination Specialist - Bonus Eligible

Right at Home Hilton Head/Savannah; Orlando (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k

Job summary

Right at Home Hilton Head/Savannah is seeking a dedicated Client Care Coordinator to support client and caregiver relationships in a fast-paced home care setting in Orlando. This full-time role emphasizes exceptional communication, organization, and decision-making to deliver the best in-home care experience.

The ideal candidate will have a high school diploma or equivalent with business experience, be willing to work on-call outside normal hours, and pass a background screen.

Qualifications

• High school graduate or equivalent with two years of business experience.
• Able to work independently, demonstrating sound judgment.
• Be available as required for on-call duty outside of normal office hours.
• Able to pass a cleared eligible background screening.
• Spanish speaking preferred.

Responsibilities

• Maintains quality assurance for clients and their families seeking home care.
• Has a strong customer service relationship and handles intakes as well as assessments.
• Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
• Performs other office coordination duties.
• Assist with care coordination and client satisfaction.
• Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.

Job description

Right at Home Hilton Head/Savannah is seeking a dedicated Client Care Coordinator to support client and caregiver relationships in a fast-paced home care setting in Orlando. This full-time role emphasizes exceptional communication, organization, and decision-making to deliver the best in-home care experience.

The ideal candidate will have a high school diploma or equivalent with business experience, be willing to work on-call outside normal hours, and pass a background screen.