Client Care Banker: Tech-Savvy Relationship Builder

Aumni; Virginia; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase in the United States is seeking an Associate Banker to deliver hospitality, greet clients, and represent the brand with the latest banking solutions. You will build trusted client relationships, share product knowledge, and help customers achieve their financial goals.

Responsibilities include opening new accounts, servicing existing ones, guiding use of Chase Mobile App and Chase.com, and supporting branch operations while adhering to policies.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive service.
• Ability to build trusted relationships and explain products.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Open new accounts and service existing ones in compliance with policies and regulations.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and coordinating with team members.
• Support branch operations, including cash devices, while following procedures.

Skills

Client service experience

Relationship building

Effective communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Tablet device

Chase Mobile App

Chase.com

Job description

Chase in the United States is seeking an Associate Banker to deliver hospitality, greet clients, and represent the brand with the latest banking solutions. You will build trusted client relationships, share product knowledge, and help customers achieve their financial goals.

Responsibilities include opening new accounts, servicing existing ones, guiding use of Chase Mobile App and Chase.com, and supporting branch operations while adhering to policies.