Client Care & Admissions Coordinator

Senior Helpers; Dallas (TX); Hybrid; USD 26,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Job summary

Senior Helpers Central Dallas is seeking a compassionate, relationship-driven professional to be the first point of contact for families seeking home care, guiding them through decision-making and fostering trust. You’ll bridge clients with the caregiving team, coordinating with the Scheduling Manager to ensure a perfect caregiver match and a positive onboarding experience.

This role blends client care, consultative sales, business development, marketing, and community outreach, with part-time

Qualifications

• Home care experience is a plus, but not required.
• Ability to listen with compassion and educate families.
• Sales-minded with a consultative approach.

Responsibilities

• Answer calls, inquiries, and emails promptly.
• Educate families about home care services and guide decisions.
• Coordinate client starts and caregiver meetings.
• Partner with Scheduling Manager to match caregivers.
• Develop relationships with referral sources and professionals.
• Represent Senior Helpers to families and partners.
• Support marketing and community outreach efforts.

Skills

Client relations

Customer service

Sales or admissions

Healthcare

Home care

Senior living

Hospitality

Office administration

Marketing or community outreach

Job description

Senior Helpers Central Dallas is seeking a compassionate, relationship-driven professional to be the first point of contact for families seeking home care, guiding them through decision-making and fostering trust. You’ll bridge clients with the caregiving team, coordinating with the Scheduling Manager to ensure a perfect caregiver match and a positive onboarding experience.

This role blends client care, consultative sales, business development, marketing, and community outreach, with part-time