Client Care & Admin Pro, Mon-Fri 9-5, Path to P&C License

Jodie Parrack; Elkins (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

Mon-Fri 9-5

Group Life Insurance

Simple IRA with employer match

Paid time off

Advancement opportunities

Job summary

Jodie Parrack State Farm in Elkins, WV is seeking a Customer Service Representative to be the first point of contact for clients and visitors, delivering friendly, professional support in a busy office.

The role requires obtaining a Property & Casualty license within 30 days of employment and involves greeting clients, answering calls, assisting with inquiries and billing, scheduling appointments, and maintaining an organized reception area.

Qualifications

• High school diploma or equivalent; additional office education is a plus.
• Prior customer service experience preferred.
• Proficient in Microsoft Office Suite.

Responsibilities

• Greet and welcome clients and visitors in a professional, courteous manner.
• Answer and direct incoming calls, taking messages as needed.
• Assist clients with inquiries, payments, billing, and other office matters.
• Schedule appointments and manage the office calendar.
• Maintain a clean, organized reception area.
• Process mail and handle routine administrative tasks.

Skills

Customer service experience

Strong communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Jodie Parrack State Farm in Elkins, WV is seeking a Customer Service Representative to be the first point of contact for clients and visitors, delivering friendly, professional support in a busy office.

The role requires obtaining a Property & Casualty license within 30 days of employment and involves greeting clients, answering calls, assisting with inquiries and billing, scheduling appointments, and maintaining an organized reception area.