Client Booking Specialist

Sunkissed Getaways; Miami (FL); Remote; USD 1 - 3; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and training

Ongoing professional development

Continuing education and learning

Job summary

Sunkissed Getaways is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences.

The role emphasizes strong communication, online research, and meticulous organization to ensure timely, professional service. Remote work environment with ongoing onboarding and professional development opportunities.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude with a service mindset.
• Good online research abilities and comfort with email/web systems.
• Ability to manage multiple client requests and follow up.

Responsibilities

• Engage with clients to understand preferences and requirements.
• Research and compare available options and services.
• Coordinate accommodations, transportation, activities, and related arrangements.
• Prepare and send booking confirmations; review information for accuracy.
• Provide clients with updates and details; handle changes and special requests.
• Maintain accurate client and booking records; follow up as needed.
• Communicate with service providers as necessary; offer ongoing support.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Customer-focused

Online research

Email proficiency

Multi-tasking

Problem solving

Job description

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

ResponsibilitiesCommunicate with clients to understand their preferences and requirementsResearch available options and servicesAssist with accommodations, transportation, activities, and related arrangementsCoordinate booking requests and confirmationsReview reservation information for accuracyProvide clients with relevant details and updatesAssist with changes and special requestsMaintain accurate client and booking documentationFollow up when additional information is requiredCommunicate with service providers as necessaryProvide ongoing client support throughout the process

QualificationsStrong verbal and written communication skillsExcellent organization and attention to detailCustomer-focused attitudeGood online research abilitiesComfortable using email and web-based systemsAbility to manage multiple client requestsStrong problem-solving and follow-up skillsPrevious booking, hospitality, customer service, or administrative experience is helpful but not required

Position HighlightsRemote work environmentStructured onboarding and trainingOngoing professional developmentContinuing education and learning opportunitiesAccess to online tools and professional resourcesSupportive team environment