Client Billing & Onboarding Specialist

Datavant; Denver (CO); On-site; USD 2,847,000 - 3,312,000; Full time

Job summary

Datavant is seeking a Client Billing Specialist to support end-to-end invoicing, ensure accuracy, and meet client billing requirements. This entry-level position collaborates with Billing Operations, Sales, Client Services, and Finance to process invoices and maintain client billing information.

The ideal candidate is detail-oriented, organized, and customer-focused, capable of handling high-volume billing, data entry, and routine administrative tasks while delivering a positive client

Qualifications

• High School Diploma or equivalent.
• 2-5 years of experience in billing, customer service, administrative support, finance, or a related field.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.

Responsibilities

• Prepare, review, and process client invoices accurately and on schedule.
• Perform high-volume billing and data entry activities while maintaining a high level of accuracy and attention to detail.
• Review billing data and supporting documentation to ensure invoice accuracy and completeness.
• Assist with month-end billing activities and meet established deadlines.
• Maintain accurate billing records and support documentation.
• Submit invoices through client payment portals, procurement systems, and accounts payable platforms.
• Respond to client and internal billing inquiries in a professional and timely manner.
• Investigate billing discrepancies, invoice disputes, and billing-related questions.
• Research invoice history and supporting documentation to assist with resolving billing issues and client inquiries.
• Collaborate with Sales, Client Services, Operations, and Finance teams to obtain information needed to resolve billing concerns.
• Reference pricing schedules and billing documentation when reviewing disputed charges or requested invoice revisions.
• Process invoice revisions, credits, and resubmissions when necessary.
• Support new client onboarding and billing account setup.
• Create and maintain client billing profiles, contacts, and invoicing preferences.
• Maintain and update client billing information, purchase orders, documentation, and client-specific billing requirements to ensure accurate invoice processing and timely payment.
• Partner with internal teams to ensure billing accuracy and positive client experience.
• Communicate effectively with clients regarding billing questions and invoice status.
• Participate in process improvement initiatives that enhance billing accuracy and efficiency.
• Perform other billing-related duties and special projects as assigned.

Skills

Attention to detail

Organizational skills

Time management

Written & verbal communication

Education

High School Diploma or equivalent

Associate degree in Business or related field

Tools

Microsoft Office

Job description

Datavant is seeking a Client Billing Specialist to support end-to-end invoicing, ensure accuracy, and meet client billing requirements. This entry-level position collaborates with Billing Operations, Sales, Client Services, and Finance to process invoices and maintain client billing information.

The ideal candidate is detail-oriented, organized, and customer-focused, capable of handling high-volume billing, data entry, and routine administrative tasks while delivering a positive client