Client Benefits Advisor -remote

HirePath Network; United States; A distancia; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible schedule

Professional training

Mentorship

Leadership development

Career growth

Collaborative team environment

Ongoing professional development

Long-term career growth

Descripción de la vacante

HirePath Network is seeking a Spanish-speaking Client Benefits Advisor to work remotely in the United States. The role focuses on customer service, benefits education, relationship management, and support for sales processes.

The ideal candidate will be fluent in Spanish with strong communication skills, the ability to manage multiple priorities from home, and experience with CRM systems. English is a plus; a Bachelor's degree or equivalent experience is preferred.

Formación

• Spanish fluency required and English a plus
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a remote environment
• Experience with CRM systems is a plus

Responsabilidades

• Communicate with clients via phone, email, text, and virtual meetings
• Explain available benefits, programs, and services
• Provide exceptional customer support and care
• Help clients understand options and resources
• Build and maintain positive client relationships
• Document interactions in the CRM accurately
• Present products and support sales processes and closures
• Follow up with prospects
• Participate in ongoing training and development
• Support client satisfaction and retention initiatives

Conocimientos

Fluent Spanish

Strong communication

Interpersonal skills

Remote work multitasking

Educación

Bachelor's Degree or equivalent

Herramientas

CRM

Descripción del empleo

SPANISH JOB DESCRIPTION BELOW (DESCRIPCIÓN DEL PUESTO EN ESPAÑOL ABAJO)

Client Benefits Advisor (spanish speaker -Remote, U.S.)

We are currently seeking Spanish-speaking professionals to join our growing team serving families throughout the United States.

This position focuses on customer service , client support, benefits education, and relationship management, support on sales . The ideal candidate enjoys helping people, providing excellent customer experiences, and building long-term professional relationships.

Responsibilities

• Communicate with clients through phone calls, emails, text messages, and virtual meetings
• Assist clients with questions regarding available benefits, programs, and services
• Provide exceptional customer support and customer care
• Help clients understand available options and resources
• Build and maintain positive client relationships
• Document client interactions accurately within the CRM system
• Present products and services, explain their benefits, and support the sales and closing process with clients.
• Follow up with prospects.
• Participate in ongoing training and professional development
• Support client satisfaction and retention initiatives

Requirements

• Must reside in the United States
• Must be legally authorized to work in the United States
• Fluent Spanish required
• English is a plus but not required
• Bachelor’s Degree or equivalent work experience preferred.
• Customer service, call center, retail, hospitality, banking, healthcare, education, administrative, or support experience preferred
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a remote environment
• CRM experience is a plus

What We Offer

• Remote Work Opportunity
• Flexible Schedule
• Professional Training & Mentorship
• Career Advancement Opportunities
• Leadership Development Programs
• Collaborative Team Environment
• Ongoing Professional Development
• Long-Term Career Growth

Important Notice:

This position is available only to candidates who reside in and are legally authorized to work in the United States.

VERSIÓN EN ESPAÑOL

Asesor(a) de Beneficios para Clientes Bilingüe en Español (Remoto, EE. UU.)

Estamos buscando profesionales de habla hispana para integrarse a nuestro equipo en crecimiento y apoyar a familias en todo Estados Unidos.

Esta posición se enfoca en servicio al cliente, atención y soporte a clientes, orientación sobre beneficios, gestión de relaciones con clientes y apoyo en ventas.

El candidato ideal disfruta ayudar a las personas, brindar una excelente experiencia de atención al cliente y construir relaciones profesionales a largo plazo.

Si tienes vocación de servicio, hablas español o eres bilingüe y buscas una oportunidad de trabajo remoto con posibilidades de crecimiento profesional ,

Responsabilidades

• Atender llamadas, correos electrónicos, mensajes y reuniones virtuales
• Brindar información relacionada con beneficios, programas y servicios disponibles
• Proporcionar atención al cliente de alta calidad
• Ayudar a los clientes a comprender opciones y recursos disponibles
• Mantener relaciones profesionales con los clientes
• Registrar actividades e interacciones en el sistema CRM
• Presentar productos y servicios, explicar sus beneficios y apoyar el proceso de venta y cierre con clientes
• Dar seguimiento a prospectos
• Participar en entrenamientos y programas de desarrollo profesional
• Apoyar iniciativas de satisfacción y retención de clientes

Requisitos

• Residir actualmente en Estados Unidos
• Tener autorización legal para trabajar en EE.UU.
• Dominio del idioma español
• Inglés deseable pero no obligatorio
• Licenciatura o experiencia laboral equivalente
• Experiencia en servicio al cliente, call center, retail, hospitalidad, banca, salud, educación o áreas administrativas es una ventaja
• Excelentes habilidades de comunicación
• Capacidad para trabajar de manera independiente desde casa
• Experiencia con CRM es deseable

Lo Que Ofrecemos

• Trabajo Remoto
• Horario Flexible
• Capacitación Profesional
• Mentoría Continua
• Desarrollo de Liderazgo
• Oportunidades Reales de Crecimiento
• Ambiente Profesional y Colaborativo
• Carrera con Potencial de Largo Plazo