Client Banking Associate - Growth & Development

TD Bank, N.A.; Philadelphia (Philadelphia County); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank, N.A. in Philadelphia seeks a customer-focused branch associate to deliver everyday banking with accuracy and care. You will greet clients, process transactions, and educate customers on products and digital tools to help achieve their financial goals.

As a trusted guide, you will refer clients to specialists, uphold risk and regulatory standards, and contribute to a high-touch client experience in a fast-paced banking environment.

Qualifications

• High school diploma or GED required; 1 year of client-facing experience preferred.
• Teller or cash-handling experience in a financial institution is a plus.
• Excellent communication and problem-solving abilities are essential.
• Ability to schedule and prioritize work and work independently within deadlines.

Responsibilities

• Serve as the first point of contact for clients, guiding traffic and delivering a high-touch experience.
• Execute everyday banking transactions accurately and efficiently.
• Educate clients on banking products and digital capabilities; refer to specialists as needed.
• Uphold risk, AML, and regulatory standards in all interactions.

Skills

Excellent communication skills

Strong organization skills

Problem solving skills

Microsoft Office

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank, N.A. in Philadelphia seeks a customer-focused branch associate to deliver everyday banking with accuracy and care. You will greet clients, process transactions, and educate customers on products and digital tools to help achieve their financial goals.

As a trusted guide, you will refer clients to specialists, uphold risk and regulatory standards, and contribute to a high-touch client experience in a fast-paced banking environment.