Client Banking Advisor — Elevate Relationships & Solutions

Bank of America; Lithonia (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring for a Financial Center Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build client relationships and connect customers to solutions that meet their financial goals in a collaborative, in-office environment.

The role requires a high school diploma, weekend availability, and ability to work 40 hours per week on the 1st shift.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done and build relationships.
• Comfortable identifying solutions for client needs using self-service banking tools.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service channels.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and drive responsible growth.
• Follow bank processes, guidelines, and laws to ensure compliant service.
• Manage center traffic, appointments, and outbound calls; support client experience.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Experience

Account Management

Education

High School Diploma

Job description

Bank of America is hiring for a Financial Center Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build client relationships and connect customers to solutions that meet their financial goals in a collaborative, in-office environment.

The role requires a high school diploma, weekend availability, and ability to work 40 hours per week on the 1st shift.