Client Associate

Dow Jones & Co.; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Retirement Plans

Commuter Transit Program

Education Benefits

Family Care Benefits

Job summary

Dow Jones & Co. in New York seeks a Client Associate to support the sales team by preparing proposals, maintaining client relations, and driving leads across Luxury, Enterprise and Financial services sectors.

You will collaborate with Client Partners and planning to tailor pitches, identify decision-makers, and manage proposals through to the performance stage, while supporting a portfolio spanning The Wall Street Journal and related brands.

Qualifications

• 0-2 years' experience in advertising sales support is required.
• B2B & B2C media sector knowledge is preferred.
• Proven experience in providing client support and service.
• Proven ability to work well within a team environment while accomplishing individual projects.
• Strong proficiency with Microsoft and Google applications.
• Familiarity with non-traditional media solutions, including custom content and conferences.
• Familiarity with traditional media, print and digital media.

Responsibilities

• Search for contacts and updates to identify key decision makers.
• Prepare proposals with Client Partner and teams; answer questions about the proposal.
• Support clients with requests including billing RFIs and research data.
• Assist in upselling and post-sale follow-ups with planning teams.
• Share insights with clients and contribute ideas to improve deals based on performance results.

Skills

Advertising sales support

Team collaboration

Microsoft Office & Google Apps

B2B & B2C media knowledge

Tools

Microsoft Office

Google Workspace

Job description

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation” in the subject line.

NYC - 1211 Ave of the Americas
Washington D.C.
Chicago, IL
Full time
Job_Req_56365

Job Description

About the Team

Dow Jones Media Sales connects leading brands with influential audiences through our trusted portfolio, including The Wall Street Journal, Barron's, MarketWatch and Investor's Business Daily. Our teams across Sales, Marketing, Creative and Client Success work together to deliver innovative advertising solutions and exceptional client experiences across digital, print, video, audio, events and custom content.

About the Role

The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries industry to achieve quarterly revenue goals.You will be exposed to selling market-leading solutions and partnerships including product integration across the entire Dow Jones portfolio, custom content, conferences, online and print.

You Will

New Business

• Search for contacts based on priorities from the CP/Director
• Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership)

Meeting Preparation

• Identifying the key decision makers for the client lists we are prospecting
• Learn the agenda they share in social media priorities for marketing strategy
• Brief the Integrated Marketing team with insights on the client
• Prepare a few key topics/questions to ask
• Focus time around Contalto & Media Radar to see what they are doing in the space

Proposals

• In collaboration with Client Partner and other teams, preparing and sending proposals to clients
• Answer client's questions regarding the proposal
• Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage

Client's support

• Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc
• Share WSJ published content that features clients

Team's support

• Cover for Client Partner and Associate Client Partner when neededProspect/research projects for the team
• Upselling - post sale
• Work with planning on the wrap deck/report analysis for clients
• Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results

You Have

• 0-2 years' experience in advertising sales support is required
• B2B & B2C media sector knowledge is preferred, or understanding is advantageous
• Proven experience in providing client support and service
• Proven ability to work well within a team environment while accomplishing individual projects
• Strong proficiency with Microsoft and Google applications
• Strong familiarity with non-traditional media solutions, including custom content and conferences
• Strong familiarity with traditional media, print and digital media

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program
• Financial Health Programs
• Cybersecurity Protection

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are