Client Associate

Dow Jones & Company; New York (NY); Hybrid; USD 57,000 - 75,000; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Retirement Plans

Insurance Plans

Wellness Resources

Education Benefits

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones is seeking a Client Associate to support Client Partners in selling integrated media solutions across The Wall Street Journal, Barron's, MarketWatch and Investor's Business Daily. You will help prepare proposals, maintain client relations, generate leads, identify key decision makers, and assist with revisions to finalize deals through the planning and execution stages.

This role offers exposure to luxury, enterprise and financial services accounts, with heavy emphasis on teamwork and

Qualifications

• 0-2 years' experience in advertising sales support is required.
• B2B & B2C media sector knowledge is preferred or advantageous.
• Proven experience in providing client support and service.
• Proven ability to work well within a team environment while accomplishing individual projects.
• Strong proficiency with Microsoft and Google applications.
• Strong familiarity with non-traditional media solutions, including custom content and conferences.
• Strong familiarity with traditional media, print and digital media.

Responsibilities

• New Business: Search for contacts based on priorities from the CP/Director; search for updates in LinkedIn/Factiva; build lists and identify prospects.
• Meeting Preparation: Identify decision makers, learn client priorities, brief Integrated Marketing team, prepare key topics and questions.
• Proposals: Collaborate with Client Partner and teams to prepare and send proposals; answer client questions; revise and finalize proposals through planning to execution.
• Client's support: Handle client requests including billing RFI, research, competitors data; share WSJ content featuring clients.
• Team's support: Cover for partners, conduct prospect/research projects, upsell post-sale, support wrap decks and insights sharing.

Skills

Advertising sales support

B2B & B2C media knowledge

Client support

Team collaboration

Microsoft Office

Google Workspace

Non-traditional media solutions

Print & digital media

Tools

Microsoft Office

Google Workspace

Job description

About the Team

Dow Jones Media Sales connects leading brands with influential audiences through our trusted portfolio, including The Wall Street Journal, Barron's, MarketWatch and Investor's Business Daily. Our teams across Sales, Marketing, Creative and Client Success work together to deliver innovative advertising solutions and exceptional client experiences across digital, print, video, audio, events and custom content.

About the Role

The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries industry to achieve quarterly revenue goals. You will be exposed to selling market-leading solutions and partnerships including product integration across the entire Dow Jones portfolio, custom content, conferences, online and print.

You Will:

New Business

• Search for contacts based on priorities from the CP/Director
• Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership)

Meeting Preparation

• Identifying the key decision makers for the client lists we are prospecting
• Learn the agenda they share in social media priorities for marketing strategy
• Brief the Integrated Marketing team with insights on the client
• Prepare a few key topics/questions to ask
• Focus time around Contalto & Media Radar to see what they are doing in the space

Proposals

• In collaboration with Client Partner and other teams, preparing and sending proposals to clients
• Answer client's questions regarding the proposal
• Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage

Client's support

• Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc
• Share WSJ published content that features clients

Team's support

• Cover for Client Partner and Associate Client Partner when needed
• Prospect/research projects for the team
• Upselling - post sale
• Work with planning on the wrap deck/report analysis for clients
• Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results

You Have:

• 0-2 years' experience in advertising sales support is required
• B2B & B2C media sector knowledge is preferred, or understanding is advantageous
• Proven experience in providing client support and service
• Proven ability to work well within a team environment while accomplishing individual projects
• Strong proficiency with Microsoft and Google applications
• Strong familiarity with non-traditional media solutions, including custom content and conferences
• Strong familiarity with traditional media, print and digital media

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program
• Financial Health Programs
• Cybersecurity Protection

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area

Dow Jones - Media Sales

Job Category

Sales

Union Status

Union role

Base Pay Range

$56,680.00 - $75,000.00

Compensation and Benefits Overview

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of ou