Client Assistance Coordinator

S & A Group; Bossier City (LA); Remote; USD 60,000 - 75,000; Full time

Job summary

A leading company is seeking a Client Assistance Coordinator who will provide exceptional support to clients. This entry-level role offers flexible remote work, thorough training, and opportunities for career advancement. Join a collaborative environment and enjoy performance-based bonuses.

Benefits

Flexible Remote Work

Thorough Training

Career Advancement

Collaborative Environment

Performance-Based Bonuses

Qualifications

• Strong background in customer service.
• Ability to guide clients in selecting plans.

Responsibilities

• Help clients understand program advantages.
• Address billing questions and update benefit packages.
• Manage client relationships for satisfaction.

Skills

Customer Service

Client Relationship Management

Job description

Join to apply for the Client Assistance Coordinator role at S & A Group.

We are excited to welcome dedicated professionals with a strong background in customer service and a genuine desire to provide exceptional support to both prospective and existing clients.

As a Client Assistance Coordinator, your responsibilities will include:

1. Helping potential clients understand the advantages of our programs and guiding them in selecting the best plan upgrades.
2. Delivering exceptional service to current clients by addressing billing questions, updating benefit packages, and offering valuable recommendations.
3. Managing client relationships to ensure satisfaction, fostering open communication, and contributing to our ongoing progress.

What We Offer:

• Flexible Remote Work: Enjoy the convenience of working from home, with occasional in-person meetings.
• Thorough Training: Receive comprehensive training designed to equip you for success in your role.
• Career Advancement: Take advantage of opportunities for rapid growth within the organization.
• Collaborative Environment: Work in a supportive and positive team setting.
• Performance-Based Bonuses: Earn additional income based on your achievements.

Compensation: $60,000 - $75,000 annually, based on performance.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Insurance