Client Alignment Executive - Public Sector

Netsmart Technologies, Inc.; United States; On-site; USD 150,000 - 220,000; Full time

Job summary

Netsmart Technologies, Inc. seeks a proven Client Alignment Executive to lead strategic growth and retention across the Public Sector client portfolio.

You will serve as a trusted advisor to executive leaders—partnering with state and local agencies to align Netsmart's health and human services solutions with their priorities. This consultative sales leadership role requires navigating complex environments, cultivating C-level relationships, and driving measurable outcomes.

Qualifications

• Required: Bachelor's degree or equivalent experience.
• At least 5 years' sales or account management experience with health care and/or technology services and solutions.
• At least 5 years of Public Sector Enterprise Sales experience.
• Demonstrated ability to personally close and/or manage complex technical deals and partnerships.
• Exceptional written and verbal communication skills.
• Effective presentation skills, including presentations in a sales capacity.
• Strong interpersonal skills with outstanding relationship building skills.
• Collaborate with all levels of management and cross-functional teams.

Responsibilities

• Fully accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for strategic client relationships.
• Cultivate executive relationships with C-Level leaders to ensure growth and opportunities.
• Meet with clients to establish alignment plan parameters and identify further opportunities.
• Develop communication strategies to share Netsmart's guiding principles, solutions, and services.
• Collaborate across services, hosting and operations to bring resources to client alignment and sales efforts.

Skills

Enterprise sales

Account management

Executive relationships

Communication skills

Presentation skills

Cross-functional collaboration

Deal closing

Education

Bachelor's degree or equivalent experience

Job description

Netsmart is seeking a proven, relationship-driven Client Alignment Executive to lead strategic growth and retention initiatives across our Public Sector client portfolio. In this role, you will serve as a trusted advisor to executive leaders-partnering with state and local agencies to align Netsmart's innovative health and human services solutions with their organizational priorities. You'll leverage your expertise in enterprise sales and account management to strengthen partnerships, expand solution adoption, and drive measurable outcomes. The ideal candidate is a consultative sales professional who excels in navigating complex environments, fostering executive relationships, and identifying new opportunities for transformation. This is a high-impact role for a seasoned professional who thrives at the intersection of strategy, technology, and client success.

Responsibilities

• Fully accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships
• Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities
• Meet with clients to establish alignment plan parameters, build and nurture the relationship and assist in identifying further opportunities
• Develop communication strategies and effectively deploy them to share Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value and foster healthy client relationships
• Collaborate across professional services, hosting and operations teams to bring the right resources to the client alignment and sales efforts

Qualifications

Required

• Bachelor's degree or equivalent experience
• At least 5 years' sales or account management experience with health care and/or technology services and solutions
• At least 5 years of Public Sector Enterprise Sales experience
• Demonstrated ability to personally close and/or manage complex technical deals and partnerships
• Exceptional written and verbal communication skills
• Effective presentation skills, including presentations in a sales capacity.
• Strong interpersonal skills with outstanding relationship building skills.
• Effectively collaborate and communicate with all levels of management and cross-functional teams.

Preferred

• Health and human services or post acute work experience
• Experience developing, growing and sustaining revenue relationships with clients
• Experience leveraging service-delivery for long-term clients

Expectations

Up to 50% travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.