Client Advocate & Care Coordination Specialist

Arca Health Inc; Worcester (MA); Hybrid; USD 19,000 - 32,000; Full time

Job summary

Arca Health Inc. is seeking a Case Manager in Worcester, MA to coordinate care, assess client needs, and develop service plans.

You will work with clients, families, and interdisciplinary teams to ensure access to resources and support, empowering clients to improve overall well-being. The role requires a Bachelor's degree and at least one year in case management or social services, with preferred qualifications in Social Work and case management certifications.

Qualifications

• Bachelor's degree from an accredited institution.
• One year experience in case management or social services.
• Strong understanding of mental health issues and crisis intervention strategies.
• Master's degree in Social Work or related field (preferred).
• Certification in case management or related credentials (preferred).
• Experience working with child welfare systems and knowledge of relevant policies.

Responsibilities

• Conduct thorough assessments of clients' needs and circumstances to develop tailored service plans.
• Act as an advocate for clients, helping them navigate healthcare systems, social services, and other resources.
• Coordinate and monitor services provided to clients, ensuring they receive appropriate support and resources.
• Facilitate communication between clients, families, and service providers to promote collaboration and understanding.
• Provide crisis intervention and conflict resolution support to clients in challenging situations.
• Maintain accurate and up-to-date documentation of client progress and service delivery.

Skills

Communication skills

Crisis intervention

Conflict resolution

Advocacy

Care coordination

Education

Bachelor's degree in appropriate field

Master's degree in Social Work or related field

Job description

Arca Health Inc. is seeking a Case Manager in Worcester, MA to coordinate care, assess client needs, and develop service plans.

You will work with clients, families, and interdisciplinary teams to ensure access to resources and support, empowering clients to improve overall well-being. The role requires a Bachelor's degree and at least one year in case management or social services, with preferred qualifications in Social Work and case management certifications.