Client Advisor, Woodbury Commons Outlet - Jil Sander

JIL SANDER; Central Valley (NY); On-site; USD 26,174 - 28,929; Part time

Job summary

JIL SANDER is looking for a Client Advisor in Central Valley, New York. This role serves as the primary point of contact for clients, focusing on exceptional service, driving sales, and fostering client loyalty. The ideal candidate will have retail experience and exceptional communication skills.

Responsibilities include providing personalized shopping experiences, maintaining high client satisfaction, and processing transactions efficiently. A flexible work schedule is required, including weekends and holidays. The salary range is between $19-$21 per hour.

Qualifications

• Previous experience in fashion, jewelry, or lifestyle brands.
• Strong interpersonal and storytelling skills to engage clients.
• Ability to meet and exceed sales targets.
• Passion for delivering a personalized shopping experience.
• Ability to interact with an international clientele.
• Collaborative spirit to work within a dynamic team environment.
• Fluency in additional languages is a plus.

Responsibilities

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and styling advice tailored to client needs.
• Drive sales through exceptional service, upselling, and cross‑selling strategies.
• Maintain a high level of client satisfaction to encourage repeat business.
• Build and maintain strong client relationships, offering a personalized shopping experience.
• Develop a client book and engage through follow‑ups, invitations to events, and personal styling sessions.
• Anticipate client needs and proactively offer recommendations.
• Ensure store presentation and merchandising align with brand guidelines.
• Process transactions efficiently and handle POS system operations.
• Manage inventory, stock replenishment, and product care.

Skills

Retail Experience

Exceptional Communication

Sales-Driven Mindset

Customer-Centric Approach

Cultural Awareness

Team Player

Multilingual (Preferred)

Job description

Overview

Client Advisor serves as the primary point of contact for clients, providing exceptional service, guidance, and solutions tailored to their needs. The role involves driving sales, fostering client loyalty, and upholding the brand’s high standards of excellence.

Key Responsibilities

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and styling advice tailored to client needs.
• Drive sales through exceptional service, upselling, and cross‑selling strategies.
• Maintain a high level of client satisfaction to encourage repeat business.
• Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.
• Develop a client book and engage through follow‑ups, invitations to events, and personal styling sessions.
• Anticipate client needs and proactively offer recommendations.
• Uphold the brand’s values, image, and standards at all times.
• Stay updated on brand history, new collections, and industry trends.
• Ensure store presentation and merchandising align with brand guidelines.
• Process transactions efficiently and handle POS system operations.
• Manage inventory, stock replenishment, and product care.
• Support back‑office functions and participate in visual merchandising activities.

Work Schedule

• Flexible availability, including weekends, holidays, and early/late shifts as needed.

Key Qualifications & Skills

• Retail Experience – Previous experience in fashion, jewelry, or lifestyle brands.
• Exceptional Communication – Strong interpersonal and storytelling skills to engage clients.
• Sales‑Driven Mindset – Ability to meet and exceed sales targets.
• Customer‑Centric Approach – Passion for delivering a personalized shopping experience.
• Cultural Awareness – Ability to interact with an international clientele.
• Team Player – Collaborative spirit to work within a dynamic team environment.
• Multilingual (Preferred) – Fluency in additional languages is a plus.

Salary Range: $19-$21 per hour

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