CLIENT ADVISOR - SOHO

LVMH Group; New York, Northern (NY, KY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Paid time off

Employee discount

Retirement plan

Job summary

CELINE is seeking a Sales Associate for its New York boutique to drive daily sales, build client books, and promote luxury brand experience. You will leverage product knowledge to maximize units per transaction, maintain store image, and provide exceptional service to every customer, with a flexible schedule including evenings, weekends and holidays.

With at least 3 years in retail, preferably luxury, you will be computer literate and adept at using various software programs and client

Qualifications

• Minimum 3 years in a retail setting with focus on sales, preferably luxury
• Bachelor/Business education or equivalent experience
• Computer literate; ability to learn and use various software packages

Responsibilities

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge to maximize sales and transaction value
• Adhere to all company policies
• Capture customer information for database entry
• Promote store events via email, phone, and notes
• Maintain and expand a client book
• Follow up on shipping, alterations, or client issues
• Assist in housekeeping and store image maintenance
• Support shipping, receiving and inventory control

Skills

Sales targets

Product knowledge

Customer service

Luxury retail

Tech savvy

Flexible scheduling

Education

Business School or equivalent

3+ years retail experience

Computer literacy / software packages

Client books preferred

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR IMPACT:

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

KEYS FOR SUCCESS

Education:

• Business School, University, or "equivalent experience"
• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages
• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Workplace Address: 67 Wooster St, New York, NY 10012

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

The compensation for this position ranges from $19 - $26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience.

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• and a retirement plan with employer contribution

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.