CLIENT ADVISOR - SOHO

Inside Lvmh; New York (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short/Long-term disability

Paid time off

Job summary

CELINE is hiring in New York for a luxury retail associate to drive sales and client development at the store level. You will leverage product knowledge to maximize transactions, maintain the client book, and promote events while ensuring top-tier service and adherence to company policies.

Candidates should have 3+ years in retail (preferably luxury), be computer literate, and willing to work a flexible schedule including evenings, weekends, and holidays.

Qualifications

• 3+ years in a retail setting, preferably luxury
• Computer literate; learn and use various software packages
• Experience with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Responsibilities

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process to maximize sales and transaction value
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Follow up on shipping, alterations, or other client issues
• Assist in general housekeeping and store image maintenance
• Support shipping and receiving and inventory control as requested

Skills

Sales excellence

Customer service

Tech Savvy

Fashion interest

Flexible schedule

Education

Business School / University or equivalent experience

3+ years in retail experience

Tools

POS systems

Computer literacy

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR IMPACT:

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

KEYS FOR SUCCESS

Education:

• Business School, University, or "equivalent experience"
• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages
• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Languages: Foreign Languages a plus

Workplace Address: 67 Wooster St, New York, NY 10012

Profile

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

The compensation for this position ranges from $19 - $26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including:

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• a retirement plan with employer contribution