MANAGER, HR BUSINESS PARTNER - RETAIL

LVMH Group; New York (NY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Bonus opportunity

Medical

Dental

Vision

Short disability

Long-term disability

Paid time off

Employee discount

Retirement plan

Job summary

CELINE is seeking a Manager, HR Business Partner to provide HR partnership to its North America retail network in the United States and Canada, aligning HR initiatives with business objectives and supporting staffing directives across North America.

You will serve as trusted advisor to Regional Directors, lead talent acquisition, development, and employee relations, ensuring compliance with US/Canada labour laws and driving engagement with a flexible hybrid work model.

Qualifications

• Bachelor’s degree or equivalent in HR required.
• 5–7 years of progressive HR experience with people management.
• Ability to manage multiple priorities in a fast-paced environment.
• Exceptional organization, communication, and interpersonal skills.
• Experience with HRIS platforms and ATS recruiting platforms.
• Proficiency in MS Excel.
• HR relations experience in a retail environment preferred.
• Understanding US/Canadian labour laws; travel 25–35%.

Responsibilities

• Provide HR partnership to CELINE’s North America retail network and align with business objectives.
• Advise regional directors and store leadership on organizational design and change initiatives.
• Drive talent acquisition, onboarding, and leadership development.
• Oversee performance management, compensation reviews, and succession planning.
• Manage employee relations, policy interpretation, and compliance across the region.

Skills

People management

Policy implementation

Communication

Organizational design

HRIS systems

ATS recruiting

Education

Bachelor’s degree in Business Administration, Human Resources, or equivalent HR experience

Tools

HRIS platforms

ATS recruiting platforms

MS Excel

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR WORK ENVIRONMENT

As Manager, HR Business Partner, you will provide HR partnership to CELINE’s retail network in the United States and Canada. This role will be responsible for managing a broad scope of generalist HR activities for the retail population, ensuring alignment with CELINE’s business objectives and fostering a high-performance culture.

The Manager will serve as a trusted advisor to the Regional Directors in the US and Regional Manager in Canada, providing expert guidance, coaching, and support to drive employee engagement and optimize business performance across the retail network. In partnership with the HR Director, this role will also support store leadership capability, talent development, and execute staffing directives across North America.

YOUR IMPACT

Business Partnering / General Management

• Serve as a trusted advisor to the Regional Directors and retail leadership, providing HR guidance and solutions aligned with business objectives.
• Partner with Store Managers on organizational design and change management initiatives to support business growth and evolution.
• Translate business needs into actionable HR solutions and initiatives that drive talent retention, engagement, and productivity.
• Ensure compliance with federal, state, and local employment laws, as well as with CELINE's policies and procedures, and oversee their effective communication to employees.
• Implement and interpret HR employment policies and procedures across the retail network.
• Prepare and maintain accurate HR records, files, and reports, ensuring compliance and proper maintenance of personnel records in conjunction with the NY corporate office, including timekeeping, reconciliation of hours, and all HR-related forms.
• Consistently demonstrate critical managerial skills, including leadership, decisiveness, flexibility, and sound business judgment.
• Drive team retention and actively reduce retail turnover by analyzing insights from Pulse employee surveys and translating key learnings into actionable HR objectives and initiatives.

Talent Acquisition

• Lead retail leadership sourcing across the North America retail network
• Enhance and refine the onboarding process, focusing on employer branding to attract and retain top talent.
• Provide key partnership in the compensation approval and staffing requisition processes, ensuring alignment with budgetary constraints and organizational needs.
• Partner with leadership to identify optimal organizational structures, proficiencies, and processes, driving efficiency and effectiveness.
• In partnership with the HR Director, train store leadership teams on how to effectively source, assess, and engage retail talent to meet store staffing needs.

Job responsibilities

Talent Development & Management

• Partner with Retail leadership and Talent acquisition/development teams to drive the annual Organizational Management Review (OMR) process, identifying high-potential talent, building robust succession pipelines, and supporting development planning across the retail network
• Provide coaching and development to managers in the field, enhancing their team leadership skills and fostering a culture of continuous improvement.
• Develop and implement workforce plans aligned with departmental strategic direction and future business needs, ensuring the organization is equipped for growth.
• Drive the development of high-potential talent through targeted programs, leveraging CELINE and LVMH’s internal resources and external best practices.
• Oversee the annual performance review process through the RISE platform, ensuring fair and equitable evaluation and development planning.
• Partner with retail leaders to ensure objectives are properly set for their teams and that annual performance reviews are completed with consistency and quality across the network

Employee Relations

• Partner closely with the HR Generalist, who serves as the primary point of contact for first-level employee relations matters and exit interviews across the retail network, while managing more complex and high-level employee relations matters as they are escalated.
• Proactively manage and resolve employee relations issues, including harassment claims, investigations, and conflict resolution, mitigating risk and ensuring legal compliance.
• Oversee the implementation of performance improvement plans and manage involuntary terminations, partnering with legal counsel on escalated matters.
• Ensure adherence to all applicable federal, state, and provincial employment and safety laws, maintaining a legally compliant and ethical work environment.
• Maintain a strong partnership with Corporate and/or Regional HR teams, acting as a store liaison for leave of absence notifications, worker's compensation intake, benefits & compensation inquiries, payroll matters, and all other related HR questions.
• Conduct market research to ensure employee compensation remains competitive and aligned with budget guidelines.
• Administer the annual Individual Compensation Review (ICR) process, ensuring equitable and performance-based compensation adjustments.
• Oversee headcount management and termination processes, ensuring accuracy and compliance.
• Provide second-level support for leave of absence requests and worker's compensation claims, ensuring compliance with applicable regulations.

Profile

KEYS FOR SUCCESS

Education

• Bachelor’s degree in Business Administration, Human Resources, or equivalent Human Resources experience

Experience

• Position requires minimum of 5-7 years of relevant progressive HR experience including people management
• Proven ability to management multiple priorities In a fast-paced, dynamic environment
• Exceptional organization, communication, and interpersonal skills
• Previous experience with HRIS platforms and ATS recruiting platforms
• Proficient in MS Excel
• Experienced HR relations in a retail environment required.
• Experienced HR relations in luxury fashion is a plus.
• Comprehensive understanding of US and Canadian labor laws and demonstrated HR acumen
• Superior organizational, communication and interpersonal skills.
• Detail oriented, highly organized
• Excellent written and verbal communication skills.
• Ability to interact with all levels of the organization including senior leadership and retail associates
• Ability to travel 25-35% to support the North America retail network
• Flexibility to work a retail schedule including evenings, weekends and holidays

Workplace 598 Madison Avenue, New York, NY 10022

Work schedule: Hybrid – 4 days Mon-Thurs in office, Fridays remote

Additional information

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruitsand recognizes all types of talent and singularities.

The compensation for this position ranges from $100,000- $120,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience.

• bonus opportunity
• medical
• dental
• vision
• short disability
• long-term disability
• various paid time off programs
• employee discount/perks
• retirement plan with employer contribution

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture.

We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.

Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.

We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

Join us at LVMH, where your talent is at the heart of our collective successes.