Client Advisor- Red Bank, NJ

LVMH Group; Red Bank (TN); On-site; USD 25,885 - 35,018; Full time

Job summary

A leading luxury goods company in Red Bank, Tennessee is looking for passionate Client Advisors to represent the Tiffany brand. Ideal candidates will possess strong sales expertise and excellent communication skills, creating extraordinary customer experiences. Key responsibilities include building client relationships, achieving sales targets, and delivering memorable service experiences. A commitment to flexibility and capability to work diverse hours is essential. This position requires a valid authorization to work in the United States.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours.
• Ability to work with a diverse client base.
• Proficiency with client tracking systems.

Responsibilities

• Embark on each client interaction embodying the Tiffany brand.
• Deepen client relationships to drive loyalty and spend.
• Achieve or exceed store sales plan consistently.
• Deliver memorable experiences to every client.

Skills

Sales expertise

Communication skills

Client relationship management

Flexibility

POS system proficiency

Education

College/university degree

Graduate Gemologist degree

Tools

Microsoft Outlook

Job description

Responsibilities

Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the makeup of every client advisor. Developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional’s skill set. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany client advisor’s skill set.

Sales

Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.

Service

Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Qualifications

Required Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications

• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
• Proficiency in multiple languages.

The hiring range for this position ranges from $18.79 - 25.42 per hour. The compensation offered will be dependent upon candidates’ relevant skills and experience.