Client Advisor - Phipps

Brobston Group LLC; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Saks Phipps in Atlanta is seeking a Full Time Client Advisor to deliver exceptional, personalized service and build long-term client relationships. You will act as a brand ambassador by leveraging product knowledge and clienteling tools to elevate the client experience and support store sales objectives.

The role requires experience in retail, especially luxury, a strong sales mindset, excellent interpersonal and communication skills, willingness to learn and use clienteling tools, and

Qualifications

• Previous retail experience in luxury or customer-focused roles.
• Strong ability to meet sales targets and drive results.
• Excellent interpersonal and communication skills to engage clients.
• Willingness to learn and use clienteling tools and systems.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling clients' needs.
• Achieve personal and team sales goals through strategic client engagement.
• Use clienteling tools to develop and maintain long-term client relationships.
• Maintain strong product knowledge across categories to provide personalized advice.
• Collaborate with team and report to Team Manager to maintain a positive store environment.

Skills

Clienteling tools

Strategic sales mindset

Excellent communication

Product knowledge

Team collaboration

Job description

Summary

Full Time Client Advisor based at Saks Phipps in Atlanta, delivering exceptional, personalized service and building long-term client relationships. Acts as a brand ambassador by leveraging product knowledge and clienteling tools to elevate the client experience and support store sales objectives.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling clients' needs and preferences.
• Achieve individual and team sales goals through strategic client engagement and relationship building.
• Use clienteling tools and systems to develop and maintain long-term client relationships and follow-up.
• Maintain strong product knowledge across all categories to provide personalized advice.
• Collaborate with team members and report to the Team Manager to create a positive store environment.

Requirements

• Previous retail experience, preferably in a high-end or luxury environment, or a strong background in customer-focused roles.
• Strong strategic sales and commercial mindset with ability to meet sales targets.
• Excellent interpersonal and communication skills with the ability to engage and influence clients.
• Willingness to learn, adapt, and use clienteling tools and systems.
• Availability to work full time at the Saks Phipps location in Atlanta.