Client Advisor

Brobston Group LLC; Glendale (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Tiffany & Co. in Glendale, CA is seeking a Client Advisor to embody the brand in every client interaction and drive exceptional experiences. You will cultivate client relationships and push for sales growth through an entrepreneurial approach.

The role emphasizes delivering memorable moments, maintaining hospitality, and leveraging client data to expand repeat business while meeting store targets.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record of achieving commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.

Responsibilities

• Embodies the Tiffany brand in every client interaction.
• Develops client relationships and exceeds commercial targets.
• Fosters a clienteling culture and entrepreneurial spirit.
• Achieves monthly, quarterly, and annual store targets.
• Captures client data and cultivates relationships.
• Delivers sales through repeat client business.
• Identifies ways to grow the business through elevated client experiences.
• Elevates in-store experience with memorable client moments.
• Acts as a Tiffany brand ambassador during selling ceremonies.

Skills

Retail experience

Client relationship

Sales targets

Flexible schedule

POS systems

Client tracking systems

MS Outlook

Education

Bachelor's degree preferred

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Summary

As a Client Advisor at Tiffany in Glendale, CA, you will embody the Tiffany brand in each client interaction, delivering extraordinary experiences and fostering client relationships. Your role is pivotal in driving sales and exceeding commercial targets through your passion and entrepreneurial spirit.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch.


• Develop client relationships and exceed commercial targets through building your own business.


• Foster a clienteling culture and encourage an entrepreneurial spirit.


• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.


• Capture client data and cultivate new and existing client relationships.


• Deliver a significant portion of sales through repeat client business.


• Identify innovative ways to grow your business through delivering elevated client experience.


• Elevate in-store experience by consistently delivering memorable moments to every client.


• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.


• Execute best practices by optimizing hospitality and store amenities.

Requirements

• Experience in retail or luxury retail or relevant client-related experience.


• Proven track record in achieving commercial results.


• Ability to connect with the client.


• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.


• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.


• Authorization to work in the United States.


• A college/university degree is desired.


• Proficiency in multiple languages is desired.