Client Advisor - Fall Pop-Up [October Start]

Retail for the People; Town of Florida (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly compensation

Job summary

Retail for the People, a London-based designer fashion house, seeks a Client Advisor who brings warmth, positivity, and a genuine personality to every customer. This role prioritizes creating joyful experiences over traditional selling; you’ll welcome customers, build relationships, and reflect the brand’s spirit in every interaction.

Ideal candidates are warm, curious, and stylish, with excellent communication skills.

Qualifications

• Luxury or premium fashion background is a plus, but the right personality matters more than a resume line
• Understands that selling is about creating trust, helping clients style themselves, and making people feel good, never applying pressure
• Comfortable learning new systems (POS, inventory, day-to-day store operations)
• Flexibility to work weekends, evenings, and key trading periods
• Naturally warm, positive, and full of good energy, the kind of person people are drawn to
• Genuinely embodies the brand ethos: joyful, curious, generous, and authentically stylish
• Confident and approachable, with excellent communication skills
• Organized, reliable, and able to multitask
• Comfortable working independently and as part of a close-knit team
• Detail-oriented, with a strong sense of pride in how a space looks and feels

Responsibilities

• Welcome every customer with warmth and make them feel at home from the moment they walk through the door
• Deliver personalized customer service and build genuine relationships
• Provide thoughtful after-sales care, including personalized thank-you messages
• Maintain impeccable visual merchandising and store presentation
• Ensure the space reflects the brand's joyful, stylish spirit at all times
• Process sales, exchanges, and daily store operations accurately
• Monitor, prepare, and fulfill e-commerce orders promptly
• Support stock deliveries, inventory management, and back-of-house organization
• Assist with store events, activations, and special projects
• Achievement of individual and store sales goals
• Customers consistently leaving happier than when they arrived
• Strong contribution to overall store atmosphere and team energy
• Consistent reflection of brand spirit across service and presentation

Job description

Join a London-based designer fashion house built on the belief that fashion should sell a feeling: happiness. This brand creates joyful experiences that make people smile, and we're looking for a Client Advisor who naturally embodies that same spirit.

This isn't a traditional luxury retail role. It's an opportunity to bring warmth, positivity, and genuine personality to every customer who walks through the door, someone who helps every customer leave happier than when they arrived.

The Role

As a Client Advisor, you'll be one of the key faces, welcoming every customer with warmth, building genuine relationships, and creating an experience that reflects the joyful spirit of the brand. Personality matters more here than a polished retail resume: if you naturally bring good energy into a room, we want to talk to you.

This role is ideal for someone warm, curious, and stylish in their own way, who thrives on making people feel good rather than making a sale.

Profile of the Ideal Candidate

Naturally warm, positive, and full of good energy, the kind of person people are drawn to

Genuinely embodies the brand ethos: joyful, curious, generous, and authentically stylish

Confident and approachable, with excellent communication skills

Organized, reliable, and able to multitask

Comfortable working independently and as part of a close-knit team

Detail-oriented, with a strong sense of pride in how a space looks and feels

Key Requirements

Luxury or premium fashion background is a plus, but the right personality matters more than a resume line

Understands that selling is about creating trust, helping clients style themselves, and making people feel good, never applying pressure

Comfortable learning new systems (POS, inventory, day-to-day store operations)

Flexibility to work weekends, evenings, and key trading periods

What You'll Own

Customer Experience

Welcome every customer with warmth and make them feel at home from the moment they walk through the door

Deliver personalized customer service and build genuine relationships

Provide thoughtful after-sales care, including personalized thank-you messages

Visual Merchandising & Brand Presentation

Maintain impeccable visual merchandising and store presentation

Ensure the space reflects the brand's joyful, stylish spirit at all times

Operations & Team Support

Process sales, exchanges, and daily store operations accurately

Monitor, prepare, and fulfill e-commerce orders promptly

Support stock deliveries, inventory management, and back-of-house organization

Assist with store events, activations, and special projects

Success Metrics

Achievement of individual and store sales goals

Customers consistently leaving happier than when they arrived

Strong contribution to overall store atmosphere and team energy

Consistent reflection of brand spirit across service and presentation

Why You'll Love Working Here

Competitive hourly compensation

The chance to be part of a brand built around joy, creativity, and making people smile

This brand believes the strongest teams are diverse teams. Applicants from all backgrounds are encouraged to apply—especially those who share a passion for intentional fashion, elevated retail, and exceptional client experience.