Client Advisor

360 Talent; New York (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Clothing allowance

Medical, dental, and vision insurance

401K program

Career development

Job summary

360 Talent represents an iconic British fashion brand in New York, seeking a client-focused sales associate to deliver an exceptional client experience and act as a brand ambassador.

You will build a loyal clientele through styling appointments, proactive outreach, and relationship management, while meeting individual sales goals and contributing to boutique performance. Knowledge of heritage and seasonal collections is essential.

Qualifications

• 2-3+ years of experience within luxury, premium, or contemporary fashion retail.
• Proven ability to deliver exceptional client service and build lasting client relationships.
• Strong sales mindset with experience working toward individual and boutique sales goals.
• Passion for fashion, design, craftsmanship, and contemporary culture.
• Excellent communication skills with a polished and professional presentation.
• Proactive, adaptable, and collaborative with a team-first mentality.
• Confident using CRM tools, POS systems, and retail technology.

Responsibilities

• Deliver an exceptional client experience while serving as a true brand ambassador.
• Build and maintain a loyal client book through proactive outreach, styling appointments, and relationship management.
• Achieve and exceed individual sales goals while contributing to overall boutique performance.
• Develop expert product knowledge to confidently communicate the brand's heritage, craftsmanship, and seasonal collections.
• Utilize CRM tools to strengthen client relationships, drive repeat business, and support boutique events.
• Maintain the highest standards of visual merchandising, boutique presentation, and operational excellence.
• Support daily boutique operations, including inventory management, replenishment, POS transactions, and opening/closing procedures.

Skills

Client service

Relationship building

CRM tools

Sales mindset

Communication

Team player

Retail technology

Tools

CRM systems

POS systems

Job description

Iconic British fashion brand celebrated for timeless tailoring, creative design, and exceptional craftsmanship

THE ROLE

• Deliver an exceptional client experience while serving as a true brand ambassador
• Build and maintain a loyal client book through proactive outreach, styling appointments, and relationship management
• Achieve and exceed individual sales goals while contributing to overall boutique performance
• Develop expert product knowledge to confidently communicate the brand's heritage, craftsmanship, and seasonal collections
• Utilize CRM tools to strengthen client relationships, drive repeat business, and support boutique events
• Maintain the highest standards of visual merchandising, boutique presentation, and operational excellence
• Support daily boutique operations, including inventory management, replenishment, POS transactions, and opening/closing procedures

PERSONAL PROFILE

• 2-3+ years of experience within luxury, premium, or contemporary fashion retail
• Proven ability to deliver exceptional client service and build lasting client relationships
• Strong sales mindset with experience working toward individual and boutique sales goals
• Passion for fashion, design, craftsmanship, and contemporary culture
• Excellent communication skills with a polished and professional presentation
• Proactive, adaptable, and collaborative with a team-first mentality
• Confident using CRM tools, POS systems, and retail technology

THE PACKAGE

• Up to $25/hour + commission
• Generous clothing allowance
• Career development within an internationally recognized fashion brand
• Medical, dental, and vision insurance
• 401K program