Client Advisor - Crystals

brobstongroup.com - Jobboard; Las Vegas (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

The Client Advisor at Crystals Las Vegas is responsible for delivering exceptional client experiences while achieving sales goals. This role includes mentoring team members and using product knowledge to maintain strong relationships with clients.

The ideal candidate has luxury retail experience, excellent communication skills, and a strong understanding of women's and men's ready-to-wear products. Join our vibrant team and help exceed client expectations consistently.

Qualifications

• 3+ years of experience in luxury retail sales.
• Excellent communication skills and proven customer relationship building.
• Strong knowledge of women's and men's ready-to-wear items.

Responsibilities

• Deliver exceptional personalized service as a brand ambassador.
• Achieve individual and store sales goals and meet monthly targets.
• Use CRM tools to manage client records and source new clients.

Skills

Luxury retail sales experience

Strong communication skills

Understanding of brand history

Tools

CRM tools

Job description

Summary

The Client Advisor at the Las Vegas Crystals boutique delivers exceptional client experiences while achieving individual and store sales goals. This role maintains operational excellence on the shop floor, mentors team members, and leverages product knowledge and CRM tools to build and retain client relationships. The advisor tailors the sales ceremony to exceed client expectations and consistently meet monthly targets.

Responsibilities

• Provide personalized service and act as a brand ambassador on the sales floor
• Achieve individual and store sales goals and meet monthly targets
• Use CRM tools to source new clients and maintain client records
• Mentor colleagues and support the smooth running of the sales ceremony
• Assist in merchandising and maintaining the shop floor
• Build and maintain long-term relationships with loyal clients

Requirements

• 3+ years of luxury retail sales experience
• Strong communication skills
• Experience in women's and men's ready-to-wear
• Excellent product knowledge and understanding of brand history
• Proven ability to use CRM and achieve sales targets