Sales Associate - Las Vegas Crystals

Hublot; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Hublot in Las Vegas is seeking a Sales Associate to help the boutique achieve sales targets through exceptional customer service and expert product knowledge. You will maintain luxury standards, assist clients face-to-face and on the phone, and contribute to CRM efforts and brand events.

The role emphasizes developing in-depth brand knowledge, supporting in-store operations, and delivering a first-class brand experience to repeat customers in a luxury retail environment.

Qualifications

• 3+ years retail experience with the majority of time spent in luxury.
• Experience in watch industry is desirable.
• Proactive, independent and team orientated.
• Excellent customer service and professional demeanor.
• Ability to develop extensive brand and product knowledge.
• Capable of meeting sales targets within a team.

Responsibilities

• Professionally advise customers on products and services to achieve store sales targets.
• Maintain high merchandising standards and product displays.
• Provide high-quality service in-store and over the phone.
• Process sales, manage till and stock systems efficiently.
• Alter and fit customers' watches as needed.
• Attend brand events and contribute to client relationship building.

Skills

Customer service

Luxury retail

Teamwork

Brand knowledge

Sales targets

Communication

Job description

As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales.

ESSENTIAL JOB FUNCTIONS

• Professionally handling and advising customers of products and services resulting in the achievement of store sales targets
• Merchandising displays and ensuring high standards are maintained within the store
• Provide high quality service to customers face-to- face and over the telephone
• Completing sale documentation and efficient use of internal till and stock systems
• Altering and fitting customers watches
• Maintain high level of product and brand knowledge
• Attend and contribute to brand events
• Build client relationships and develop client book
• Capturing clients and potential client’s information and complete CRM database
• Supporting in Instagram posting of the boutique when needed by creating content
• Support in open and closing procedure of the boutique
• Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction

Profile

• 3+ years retail experience with the majority of time spent in luxury
• Previous experience in Watch industry desired
• Proactive, independent and team spirit
• Highly professional manner and customer service skills
• Ability to develop extensive brand and product knowledge
• Able to meet sales targets and to work effectively within a team