Client Advisor

SIMONMILLER; Town of Florida (NY); On-site; USD 20,000 - 32,000; Part time

Job summary

SIMONMILLER is seeking a Part-Time Client Advisor for its new Palm Beach store. You will lead luxury clienteling and sales in a multi-brand, design-driven environment, introducing clients to the brand and building loyal followings in a new market.

Role focuses on personalized styling, product storytelling, and meaningful interactions that drive conversion, AOV, and repeat business. Daily operations, events, and community partnerships are part of the role.

Qualifications

• Experience in luxury, contemporary, designer, or high-touch client environments.
• Ability to cultivate genuine client relationships and translate service into loyalty.
• Sophisticated clienteling approach with discovery, styling, storytelling, cross-selling, and closing.
• Fluency with conversion, average order value, units per transaction, and other retail metrics.
• Initiative to support daily operations, visual execution, and floor readiness.
• Exceptional communication and emotional intelligence, with accountability.
• Affinity for fashion and SIMONMILLER aesthetic; experience with CRM tools; flexible schedule including weekends/holidays.

Responsibilities

• Create an elevated, highly personalized experience for every client.
• Bring the SIMONMILLER point of view to life through styling and storytelling.
• Deliver store results by strengthening conversion, average order value, units per transaction, and repeat business.
• Cultivate a loyal client portfolio through tailored outreach and appointment setting.
• Serve as a trusted style authority for local and visiting clients, encouraging repeat visits.
• Stay immersed in collections, launches, materials, fit, and brand initiatives while contributing to events and partnerships.
• Elevate the full store experience by supporting visual standards, replenishment, stockroom organization, and floor readiness.

Skills

Luxury retail

Clienteling

Styling storytelling

CRM tools

Relationship building

Sales metrics

Job description

SIMONMILLER is a Los Angeles–based lifestyle brand that offers a playful, modern take on luxury across apparel and accessories. Guided by Creative Director Chelsea Hansford, the brand blends bold design, elevated materials, and a distinctive visual identity. SIMONMILLER is known for a contemporary, fashion-forward aesthetic that appeals to clients seeking creativity and quality. Team members join a nimble, design-driven environment where innovation, collaboration, and strong client relationships are central to the brand’s success.

Role Description

We are seeking an energetic, relationship-driven Part-Time Client Advisor to join the team supporting SIMONMILLER’s new Palm Beach store. Centered on sales and luxury clienteling, this opportunity allows you to introduce clients to the brand, build a loyal following in a new market, and help shape the energy of the store from day one.

How You Will Make an Impact

• Create an elevated, highly personalized experience that makes every client feel seen, understood, and inspired.
• Bring the SIMONMILLER point of view to life through confident styling, compelling product storytelling, and thoughtful cross-category recommendations.
• Deliver individual and store results by strengthening conversion, average order value, units per transaction, and repeat business.
• Cultivate a loyal client portfolio through tailored outreach, appointment setting, memorable follow-up, and consistent relationship development.
• Serve as a trusted style authority for local, seasonal, and visiting clients, creating meaningful reasons to return each season.
• Stay immersed in collections, launches, materials, fit, and brand initiatives while contributing to events, activations, and community partnerships.
• Elevate the full store experience by supporting visual standards, replenishment, stockroom organization, cycle counts, floor readiness, and a collaborative team culture.

What You Will Bring

• Experience in luxury, contemporary, designer, specialty retail, hospitality, or another high-touch client environment.
• A proven ability to cultivate genuine client relationships and translate exceptional service into loyalty and repeat business.
• A sophisticated clienteling approach supported by confident discovery, styling, product storytelling, cross-selling, and closing.
• Commercial fluency across conversion, average order value, units per transaction, and other core retail performance measures.
• The initiative to support daily operations, visual execution, and floor readiness while maintaining an elevated client experience.
• Exceptional communication, emotional intelligence, personal accountability, and the ability to anticipate what the client and business need next.
• A genuine affinity for fashion and the SIMONMILLER aesthetic, experience with CRM tools, and flexibility to work days, evenings, weekends, and holidays as business needs evolve.

Physical Requirements

• Remain standing and walking for extended periods and move throughout all areas of the store to support clients.
• Bend, reach, lift, carry, and move merchandise or fixtures weighing up to 25 pounds, with or without reasonable accommodation.

Join the Team

If you know how to make luxury feel personal, build a client book with intention, and bring confident energy to every interaction, we would love to meet you.

SIMONMILLER is committed to an inclusive hiring process and considers qualified applicants without regard to legally protected characteristics. Reasonable accommodations are available throughout the hiring process and employment.