Client Advisor

Brobston Group LLC; Town of East Hampton (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Brobston Group LLC in New York seeks a Client Advisor to drive sales growth and deliver exceptional service to clients. The role focuses on building long-term client relationships, curating elevated shopping experiences, and contributing to store performance through product expertise and personalized service.

You will collaborate with store leadership to meet key business objectives and provide a seamless, luxury guest experience while supporting day-to-day store operations.

Qualifications

• 3+ years of sales experience, preferably in luxury retail.
• Excellent customer service and teamwork skills.
• Strong problem-solving abilities and product knowledge.
• Ability to lift up to 40 pounds and support store operations.

Responsibilities

• Exceed personal sales goals and contribute to team growth.
• Develop product knowledge to facilitate the sales process.
• Cultivate and maintain strong client relationships through follow-up.
• Collect and update client information to personalize future interactions.
• Maintain store displays according to visual merchandising guidelines.
• Collaborate with store leadership to optimize sales and operations.

Skills

Sales experience

Customer service

Teamwork

Problem solving

Tools

Microsoft Office

SAP

Job description

Summary

We are seeking a Client Advisor to drive sales growth and deliver exceptional service to clients at the store. The role focuses on building long‑term client relationships, curating elevated shopping experiences, and contributing to store performance through product expertise and personalized service. The advisor will collaborate with store leadership and team members to meet key business objectives.

Responsibilities

• Exceed personal sales goals and contribute to continuous team sales growth.
• Develop and apply comprehensive product knowledge to facilitate the sales process.
• Cultivate and maintain strong client relationships through follow-up and after‑sales support.
• Collect and update client information to personalize future interactions and drive retention.
• Maintain store displays in alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans and identify opportunities to optimize sales and operations.

Requirements

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficiency with Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem‑solving skills.
• General knowledge of sales, operations, and inventory; ability to lift and move up to 40 pounds.