Client Advisor

Brobston Group LLC; San Francisco (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a luxury retail sales associate in San Francisco. The role involves meeting individual and store sales targets, growing a client book, and delivering exceptional customer service through product knowledge.

Ideal candidates should have a minimum of 3 years of retail sales experience, preferably in a luxury setting, and be able to work flexible hours. Mandarin or Cantonese skills are preferred to enhance client interactions.

Qualifications

• Minimum 3 years retail sales experience, preferably in luxury.
• Computer literate and able to learn various software packages.
• Service oriented with strong customer focus.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge to maximize sales.
• Capture and maintain customer information in the database.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book and consistently follow up with clients.
• Assist with shipping, receiving, and inventory control as required.
• Support general housekeeping and upkeep of store image.

Skills

Retail sales experience

Customer focus

Flexibility in schedule

Mandarin or Cantonese language skills

Job description

Summary

Provide exceptional luxury retail sales by meeting individual and store targets, growing and maintaining a client book, and supporting store operations. Use product knowledge and personalized service to maximize transaction value while handling follow up on shipping, alterations, and client issues. Work a flexible schedule including evenings, weekends, and holidays at the San Francisco store.

Responsibilities

• Meet individual and store sales targets and consignment goals


• Incorporate product knowledge to maximize sales and units per transaction


• Capture and maintain customer information in the database


• Promote store events through email, phone, and personalized notes


• Maintain and expand a client book and consistently follow up with clients


• Assist with shipping, receiving, and inventory control as requested


• Support general housekeeping and upkeep of the store image

Requirements

• Minimum 3 years retail sales experience, preferably in luxury


• Computer literate and able to learn various software packages


• Service oriented with strong customer focus


• Ability to work a flexible schedule including evenings, weekends, and holidays


• Candidates with an existing client book strongly preferred


• Mandarin or Cantonese language skills preferred