Client Admin I, Private Trust & Markets Support

M&T Bank; Wilmington (DE); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank in Wilmington, Delaware, seeks a client service professional in Global Capital Markets administration. You will assist in servicing high-net-worth private and institutional clients, processing transactions, and supporting the Relationship Manager in daily activities.

The role emphasizes strong communication, reliability, and teamwork to maintain client trust and ensure accurate handling of documents, balances, and distributions.

Qualifications

• Minimum 3 years combined higher education and/or work experience.
• Strong customer service focus and satisfaction.
• Demonstrated verbal and written communication skills.

Responsibilities

• Support Relationship Manager with oversight of client relationships and routine activities.
• Assist account representatives in revenue-generating activities and prepare meeting documents.
• Serve as client liaison; respond to requests and enhance client experience.
• Coordinate with internal/external service partners to resolve issues promptly.
• Develop industry knowledge and stay current on market developments.
• Adhere to corporate policies, controls, and risk/regulatory standards.
• Maintain client trust and professional relationships; support audit findings as needed.
• Complete other related duties as assigned.

Job description

M&T Bank in Wilmington, Delaware, seeks a client service professional in Global Capital Markets administration. You will assist in servicing high-net-worth private and institutional clients, processing transactions, and supporting the Relationship Manager in daily activities.

The role emphasizes strong communication, reliability, and teamwork to maintain client trust and ensure accurate handling of documents, balances, and distributions.